Thompson Denver

Horrible hotel choice. Very unimpressive service with staff who could not possibly do less or care less and a heavy focus to nickel and dime guests. Booked a suite and just non-stop absurd fees. $30 "resort fee" which is for literally nothing, $70 a day for parking which is INSANE and for that amazing extortion fee you get to wait FOREVER for your car. The greed with the "fees" is outrageous while delivering nothing. The amenities are non-existent. No champagne upon check in, internet was unusable, rooms are shockingly small and unimpressive, AC horribly dysfunctional in room, and the gym is a joke. This is a 2 star hotel with 4-5 star pricing and experience. Stay at the ritz or somewhere else nearby. This is by far the worst thompson we've ever stayed at. We're about done with staying at thompsons after this miserable hotel stay.

**All Style, No Substance – A Major Letdown** This hotel is a classic case of *looks can be deceiving*. Sure, it’s sleek, modern, and located in a charming, walkable area—but that’s where the positives end. From the moment we arrived, it was clear that service was an afterthought. Staff interaction was minimal, and the amenities we were promised (and paid for through a resort fee) were nowhere to be found. The internet crawled along at a dismal 9 Mbps, and those enticing perks shown on the website—like complimentary drinks from Milk Tea People—have apparently been discontinued without notice. We were also supposed to receive a welcome drink. Never happened. I don’t mind paying a resort fee when it comes with actual value, but here? We got nothing for it. This place tries hard to present itself as a luxury 4- or 5-star property, but once you get past the trendy decor, it’s really just a dressed-up 2- or 3-star experience. Save yourself the frustration and book elsewhere.

I was in Denver for business meetings and chose this hotel for its proximity. However I was pleasantly surprised at how nice it was! I checked in to a complimentary happy hour, the staff were great, the bar in the lobby was nice and had a fun vibe. The rooms were really nice, super clean and had great amenities. The coffee shop in the lobby was great. Beds were comfortable.

Excellence in every detail. Highly recommend. We stayed for a concert and walked to Empower. It’s a lovely, safe walk. Lots of bars and restaurants near. No need to a rental car. We are at Chez Maggy. It was exceptional as well.

The location is underrated but loved the ability to walk to the train station in 5 mins to grab a ride to the Airport for $10! Lovely smell greets you as you walk in to the hotel as well as throughout your stay in the room. Chez Maggy had the best pancakes I’ve had in such a long time. Awesome hotel bar. 10/10 will be staying there the next time I visit!