Thompson Denver

Great location on the corner of 16th and Market streets, with the free 16th St bus. We loved the weekend brunch and happy hour menus at Chex Maggie

Great location to walk to shops, restaurants and LODO attractions. Staff was very helpful and quick check in and out. Only problem was trouble with in room amenities - tv never worked, iron and make up mirror had shorts and would not stay on.

Wanted to love it, instead ended with a "like it". Downtown Denver is better than you might think at first glance, it really is. The Thompson ended up being a exactly middle of the road (although it is actually on a corner). To be 100% fair this is based on a single night and I may have had a different experience if I'd been a single day off. The room is small and somewhat dark but is nicely laid out and has a clean aesthetic and everything was clean and orderly so the footprint is not a big issue, however if I had not been by myself it would have felt cramped. No matter how clean a room is you can't do anything about sq ft'age. Linens were clean and fresh. Mattress quite comfortable. Restaurant, Chez Maggy was honestly good, for dinner. Despite some major time delays the Filet was fantastic by a complete fluke the 70 minute wait worked out perfectly for me since the Rockies game had a 60 minute rain delay so the huge wait time (70 minutes for a rare filet.....) just happened to be like a Monopoly "Bank error in your favor collect $20). But the truth is that this was a collision of Mother Nature and a kitchen miss. Moving on.... Breakfast, huge miss. Inattentive staff....honestly bordering on dismissive and that's there the loss of 2 Tripadvisor bubbles comes from. Hotel is good....but breakfast was a major let down and takes what could have been good to "meh". Weird but true tidbit, service makes the difference when the hardware is good but the service is a miss it is hard to feel good. Location is good, hard product is good, huge miss at dinner turned out to be fine due to events out of any person's control. Breakfast though was a miss which was an unforced error (hey look at that two baseball references in one writing!).

Nice and comfortable hotel. Excellent service and food. We were comfortable in our hotel room. The Thompson is in a good location to walk to all the sites and it is also right next to the free 16th Street shuttle.

In my experience with this class of hotel, boutique properties consistently have a technician available to troubleshoot TV and Wi-Fi issues for guests. I was surprised to be told I would need to wait until the next morning for someone to address the casting issue on my TV. To make matters worse, no one ever arrived to fix it, and I checked out the following morning with the issue completely unresolved.