The Henderson Beach Resort & Spa

We live about an hour away but we've chosen this hotel for a little staycation twice now and we've had a wonderful experience both times. Housekeeping does such a wonderful job keeping the rooms clean, and organizing our toiletries, which is so appreciated to come back to the room to after a long day out. The pools are wonderful. Our kiddos spend hours in the lazy river. The hotel has some games and floats to keep the kids busy and the adults circling around relaxing with a drink in hand. The pool staff, Endi, in particular is such an accommodating server. He really went above and beyond to make sure our family had everything we needed. He's just so pleasant and attentive. To the sweet lady in the coffee shop to the concierge checking up on us via text to make sure we have everything we need, we have been pleased, and will return many times. I do recommend a gulf room view versus a courtyard view. We had a gulf view the first stay which was lovely, this second visit looking at the valeted cars in the parking lot for $600 a night (with a 3 night minimum) would be our only complaint. I would have liked to have been told what the courtyard overlooked on the phone while booking so I was aware what to expect. Be sure to check out the rooftop restaurant when you're here for drinks or some sushi. Children are allowed, but it can get noisy, if you have children sensitive to sound it may not be an option depending on how busy they are. Primrose is a lovely albeit pricey dining experience but we recommend it especially if you are looking for a romantic evening or having a celebration. Jennifer made my birthday dinner so extra special! There is an adults-only pool and hot tub for those wanting some quiet space, and there is a restaurant closer to the beach that children under 13 are not allowed.

The Henderson Beach Resort and Spa overall was a great experience!! We had a big delay checking in our room when we arrived, but Chausa (beautiful black woman) at front desk was working hard to get us in our room. She’s definitely a 5 star worker. The room was spacious and comfortable. The only things missing were robes in the room. Every 5 star hotel I have been to had robes in the room. The Beach Service at the beach was excellent, we had a little issue with what row our chair reservation was. Josh the beach service manager solved the problem and we had an excellent time on our beach day. The Spa was top tier. The restaurants in the hotel was delicious and the atmosphere was amazing. I would recommend the Henderson Resort and spa to my family and friends.

First Let me start by saying that this is a 100% beautiful hotel. However, i was unprepared for the ala carte everything. Beginning with the parking at 29.00 per day to self park down the hill, the 49.00 per day resort fee, the 20% included service fee, the service fee and another fee on top of the room service. My 16.00 ceasar salad ended up costing me over 45.00. A glass of house wine (nothing special) was 18.00. The spa was remarkable. Relaxing and beautiful and although the prices were high, it was expected. I went to give a cash gratuity to my therapist and was told, yep you guessed it a 20% service fee was already added. Oh here's the best part, it's a beach resort right? you have to make reservations for chairs and umbrellas. OK i did that, but was taken back when the times were 8-12 or 1-5 and 49.00. I am usually pretty good at seeing these things when I book my travel but this time I was blind sided and had a very hefty bill on check out. They did offer complimentary freshly brewed starbucks at the end of the hallway and did give you bottled water in the room. Our room was nicely appointed and spacious, but the refrigerator was broken and had to be replaced, the sensor on the balcony door was not working properly so even with the door shut we had no air conditioner, and the tv (although we didn't want it most of the time) for the most part did not work or kept coming up as erasing guest data. I am happy we were there and I love the area and you just can't beat those sunsets. but would i stay there again. Most likely not, there are plenty of other options nearby that are far less expensive.

Delicious and amazing service.

Both Brandon and Josh are amazing guys. They made sure that our chairs are set up in the right spot, added chairs when they could, and were very engaging. Their thoughts and insights about the area, dining, fun things to do were extremely helpful. They and the Henderson Beach Resort Food/Beverage/Recreation team are amazing!!! The hotel as a whole could use a lot of training from David’s team