Sharq Village & Spa

Our stay at Sharq Village & Spa, a Ritz-Carlton Hotel was nothing short of exceptional—warm, immersive, and deeply personal. From the very first moment, the concierge team at the main entrance set the tone with grace and efficiency. Lily’s welcoming smile made us feel instantly at home, followed by a seamless check-in experience. A special mention must go to Ms. Rail Lukas, who escorted us to our rooms with care and surprised us with a big jar of Arabic coffee mix powder—an incredibly thoughtful and generous gesture that truly touched us. Mr. Raju, who handled our luggage, did so with warmth and professionalism, making the arrival experience smooth and pleasant. Dinner was made special thanks to Chef Mett, who arranged a comforting and delicious Indian meal. The dal and rice were outstanding—simple, soulful, and prepared with heart. The teams at both the Dinner and Breakfast restaurants were attentive, warm, and consistent in service. A beautiful cultural highlight was the evening ceremony on 7th January, where the Guest Services in-charge from Russia, dressed in traditional attire, added charm and elegance to the experience. Our time at the beach was equally memorable. The lifeguards who took us kayaking were professional and reassuring, ensuring a safe and enjoyable experience. The pool bar and lounge team thoughtfully arranged pizza right at the beach, while another team member ensured we were well taken care of with water and SPF—small details that made a big difference. Housekeeping maintained immaculate rooms throughout our stay, reflecting the Ritz-Carlton commitment to excellence. The Spa experience deserves special recognition. Mr. Vency Fernandes is an absolute gentleman—professional, calm, and incredibly warm. His presence alone elevates the spa experience and deserves special appreciation. And finally, a heartfelt mention to Mr. Ben, the security team member from Kenya. Our conversation with him at the beach was delightful—what a wonderful human being and a true ambassador of hospitality. I may have missed a few names, but every team member—seen and unseen—contributed to making this stay truly special. Special thanks as well to Ms. Imane Barcouch for her caring outreach and leadership. Sharq Village & Spa is not just a hotel—it is an experience crafted with heart. We leave with beautiful memories and look forward to returning.

I went for the New Year, a solo trip! The hotel was amazing, beautiful and very aesthetic! I went to their restaurants, spa, gym, pool area, beach etc… all staff were friendly and took their time to talk to me and nothing was too much trouble. A shout out to all staff, you do the hotel proud. Also, Sahadat, my housekeeper… room 505, great man, kept my room clean and always stocked. I’ll be back soon and thank you for making me feel welcome xx

We had a great time at this hotel , we stayed for one week , the hotel was very clean and tidy, considering the place it’s very close to the airport which it’s very convenient , also it’s close to many places which you could just go by walking(can be a little noisy for some people , the planes and helicopters ).The staff are very professional , helpful and friendly, we will like to mention Sahadat who took care of our villa and did a fantastic job every day , also the guys by the pool are very helpful and took good care of us , the only minus I will like to mention it’s the New Year’s party , we attended last year the new year party in the Ritz Carlton Doha and for the same price you get so much in terms of food variety, atmosphere, service, the whole experience was great , this year we decided to try the Sharq Village and was not close at all, the buffet was poor in quality and choices, the atmosphere was not festive and feel boring sometimes, so in general it’s a great place to stay but they could improve the food in general.

The service was extremely good, from the receptionists, who were extremely friendly, to the restaurant staff and housekeeping. The food was amazing, very clean and hygienic. The rooms were legendary. We tried the spa, and that was the best experience my wife and I have ever had. We definitely recommend this hotel if you visit Doha. Plus, it is in the perfect location, close to both the airport and the downtown area.

Our stay at Sharq Village, Ritz-Carlton Doha was, without exaggeration, the best vacation I have ever experienced. While the hotel itself is beautiful, what truly made this stay exceptional was the Guest Relations Team, whose care, professionalism, and genuine kindness transformed our visit into something deeply personal and unforgettable. I organised this trip as part of my mother’s recovery from cancer. Prior to arrival, Guest Relations reached out by email, and I shared the reason for our stay. When we arrived, my mother was welcomed with flowers, balloons, and a cake - all in pink, the colour symbolising cancer survivorship. It was an incredibly thoughtful gesture that left her completely overwhelmed and emotional. She had not expected anything special, let alone something so meaningful and heartfelt. From that moment on, everything exceeded our expectations. The property itself is stunning: beautiful architecture, excellent restaurants, serene pools, and a peaceful waterfront. We were upgraded to a spacious apartment-style suite with two bedrooms, two bathrooms, a living room, and multiple balconies - it felt more like a private residence than a hotel room. The location is also ideal, conveniently positioned between the city and the airport, and close to the National Museum of Qatar, making sightseeing easy without sacrificing relaxation. However, what truly sets this hotel apart is its people. The Guest Relations Team consistently went above and beyond - checking in on us without ever being intrusive, anticipating our needs, and ensuring that every detail of our stay was seamless. They turned a luxury hotel into a warm, safe, and welcoming home. I would like to recognise several team members who made a lasting impression: Anisha, Bander, Lili, Agustina, Diana, Ahmad, Yalda, and Filippo from the breakfast team. Each of them played a role in making our stay so special. I would also like to single out Mrs. Rail Lucas, who was simply exceptional. She met with us daily, helped organise our dinners, recommended places to visit in Doha, ensured we were always comfortable, and still found time for a friendly conversation despite her many responsibilities. She made us feel genuinely cared for - while always giving credit to her team rather than herself. As someone who manages a large team professionally, I recognise true leadership when I see it. Mrs. Rail is exactly that: kind, sincere, attentive, and deeply committed to both her guests and her colleagues. Her care was not performative - it was genuine. If you are considering a stay at Sharq Village, Ritz-Carlton Doha, I cannot recommend it highly enough. And if you have the opportunity to meet Mrs. Rail, please say hello from me. Thank you for giving my mother something priceless - her smile.