Atlantis, The Palm

Best experience ever, from the concierge to the people working there! Everyone was so nice and we got the best service anyone could ask for. The breakfast buffet and the service we got, 10/10! To coming home from a busy shopping day and the amazing workers helping us getting our bags up to the hotel room 100/10! I would also like to especially thank our guest room valet, Jagat, thank you so much for cleaning up our rooms so nice! My brother, his wife and 4 kids’s room and me and my friends room too, the towels in my brothers room with the towels shaped as 2 big ducks and 4 little ducklings were so cute and for wrapping me and my friends chargers in those cute fish figures (pictures below) 😊 to the coffee and tea being served in the hotel room, and coming home to a hotel room everyday like it was our first time there too (the room being clean and our coffee/tea and toiletries being filled up) If i ever go to Dubai again, hotel atlantis the palm will be my preferred hotel. Thank you!

I would like to give special recognition to our housekeeper, Temba, during our stay at Atlantis The Palm. Temba was absolutely wonderful — incredibly friendly, gentle, and genuinely kind. From the very first day, he made us feel welcome and comfortable. He treated us with great care and respect throughout our stay. Our room was cleaned to a very high standard every single day, consistently spotless and well looked after. Temba clearly takes great pride in his work, and it really showed in the attention to detail and the effort he put into ensuring everything was perfect. He is a truly lovely person and an asset to the hotel. His warmth, professionalism, and dedication made our stay even more enjoyable. Thank you, Temba, for such excellent service.

Super friendly Very comfortable and cleaning staff is so friendly and went the extra mile Very clean and very friendly staff

★★★★★ Absolute Luxury in Dubai - Imperial Club Made It Perfect! Just wrapped up a magical one-night stay at Atlantis The Palm, and I’m still buzzing! The property is even more stunning in person – from the iconic palm-shaped view from our room to the crystal-clear pools, every detail screams opulence. A huge thank you to the Imperial Club Lounge team for going above and beyond. Their service was impeccable, the food spread was delicious, and having that exclusive space to relax made our short stay feel so special. Already planning our next visit – can’t wait to be back! See you soon.

I really like cleaning and personnel So polite and very friendly Clean room and amazing experience , Good value for family fun