Burj Al Arab Jumeirah

I would like to express my sincere appreciation for Angelica at the hotel. I have stayed here multiple times, and every visit, she consistently goes above and beyond. From the moment I arrive until she sees me off to my car, she takes care of every detail with professionalism and warmth. Her exceptional service is one of the main reasons I keep coming back, time after time. Thank you, Angelica, for making each stay so welcoming and comfortable.

We had an exceptional stay at the hotel in late June. The hotel was very accommodating, they facilitated an early check in and slightly late check out. This is an amazing property with “7 star” service. We stayed in a 2 bedroom suite with spectacular views. Every staff member we interacted with from the door men, buggy drivers to our butler went above and beyond to ensure our needs were met. We would definitely stay here again.

Absolutely incredible experience for 5 days. Everything about the hotel was superb. The staff, from the front desk to our butlers were incredibly friendly and helpful and couldn't do enough to make us comfortable.

The hotel is beautiful, pool is amazing with a beautiful view!! Staff are very nice, helpful and friendly . Jumeirah hotels are amazing to have a great holiday!!!

I can't say enough positive things about our experience. From the moment we arrived, we felt welcomed, and the staff was exceptional. Our room wasn't ready, so we were treated to a complimentary lunch as we awaited our room and the cappuccino, fruit, and salad were so fresh. Once ready, we were escorted to our room to find our baggage already there and a beautiful bouquet of flowers with a cake and rose petals surrounding them to celebrate our anniversary. The room was very clean, and everything working as it should. Every encounter with staff was nothing but positive and I only wish we could experience this level of customer service in our country. We dined in the Sky bar and the food was amazing and staff so very polite. The pools were pristine and service on point. Quite entertaining to see people ran off from the area around the hotel, keeping it clear for your guests! I could go on and on... but to close, from the moment we arrived, to the moment we departed, the entire experience was absolutely perfect and we will cherish memories made there forever. AMAZING property!