Jumeirah Al Naseem

RAMJI always so hospitality,everytime I come at alnaseem gelato he make my experience beautifully. Gelato al naseem is my favorite place to hang out. Would love to coming back. Thank you so much

This hotel is exceptional. The service is without question the best I have ever experienced. All the staff are focussed on ensuring that you have a memorable stay. From housekeeping (Kyle) through to the waiting staff and management, each and everyone is cheerful and eager to help. Ismail - who looked after us by the pool is a model employee, nothing was too much trouble. Food in the restaurants we went to is of a very high standard. Thank you to one and all for delivering a relaxing and first class holiday! Bearing in mind what is happening there currently, I hope everyone is safe.

It’s always very difficult to leave the Jumeriah Al Nassem. The staff make our stay special every time we come and are such a big part of our holiday.. As always Yousef was so diligent and wonderful. It was lovely to see him on his birthday!! Happy birthday again to him! I was really so grateful to Hanna, Turkan and Badar aswell as the lovely Hamad on the front desk who were all really kind and go above and beyond to help. The beach staff who looked after us are so great… a special mention to Sojib, Bala, Augusto,Nico and Hanif who are the best and in the F&B beach Raja, Bala and Christy all were all as wonderful. All these men work so hard and are so professional running around all day helping all the guests. The food at the beach is always delicious. In Rockfish the staff are as equally as amazing and worked so hard every day we were there… a special mention to Joana and Yasin who are excellent. In the lobby restaurant Kharisma is just lovely and was super kind and the ladies in the club lounge Marli, Sushmita and Sala all work so hard to look after their guests. Everyone one does in the hotel. It’s a very special place.

Amazing experience as always. Been going for almost 5 years now 2/3 times per year. The staff are beyond incredible from Yousef hotel management, kids club team including Donny and Anthony who are incredible around the pool games area. The palmery and rockfish team are excellent with both service, food and super friendly. The lounge team are also fantastic with both service and welcoming our whole family.

We had an amazing time at Jumeirah Al Naseem. The hotel is beautiful, modern, elegant and perfectly located at the beautiful Madinat area. Everything was spotless, the room was extremely comfortable, and the overall atmosphere felt calm and luxurious. Breakfast was excellent with a great variety and high quality - even if you prefer vegan or glutenfree options the choice is amazing. The overall atmosphere of the resort felt relaxed and refined. The service was outstanding throughout our stay, and I would especially like to thank Ms Olga from Guest Relations. She was incredibly kind, professional and attentive, and made sure everything was perfect for us. Her support and warm hospitality truly made a difference and we hope to see her again when we come back to the Al Naseem. We can highly recommend this hotel and will definitely return.