Jumeirah Al Naseem

The service, the staff, and the entire experience were truly spectacular and completely flawless. What an incredible experience—the hotel was phenomenal from check-in to check-out, absolutely flawless. I have stayed at Jumeirah for 25 years and they never disappoint. The room was beautiful, spacious, and absolutely spotless. The breakfast was so relaxing and delicious; we absolutely loved our experience at the Palmary, where nothing was too much trouble. We spent our days lounging on the beach and taking dips in the pool to beat the heat. Ralf was a constant help on the beach, and it was such a delight to see Mr. Segia, who always made time to say hello and check in on us.We visited several restaurants, including favorites like Kayo, Flamingo Room, and Madame Li; they were all simply amazing. Overall, this was truly one of our best stays. While the hotel wasn't at full capacity and some renovations were underway, neither had any impact on our holiday whatsoever! We'll be returning before long—a massive thank you to James for ensuring everything was absolutely incredible! Well done Al Naseem!!

We always have the most wonderful experience here, and the staff truly are exceptional. A special mention to Andrijia, Head of Concierge, who always goes above and beyond. He consistently comes up with the best suggestions, expertly organises all of our reservations, and somehow makes every visit feel even more personalised. He remembers what we enjoyed on our previous stays and always finds new recommendations within the group that he knows we’ll love. Yusuf also deserves a special mention for always going above and beyond when arranging our rooms and making sure all the little amenities for our children are thoughtfully taken care of. It’s these personal touches, incredible service and genuinely wonderful staff that make us love returning every time.

My wife and I enjoyed another fantastic stay at Jumeriah al Naseem. Given the choice of hotels that exists within Dubai, the fact this was our third stay here speaks volumes about the experience you get and quality of the hotel. This time however our stay was made even more memorable by the incredible staff, who helped to make my 40th birthday celebrations extra special: - Mark on arrival greeted us warmly, knew our first names and presented me with a card and beautiful turtle cufflinks - Salma and Galila in the lounge were always welcoming, personable and made a fuss of me with a cake and card, completely unexpected but these two are credit to Al Naseem - Don in The Palmery makes the best omelettes in the UAE, probably even the world. Always friendly and after 1 day knows your order. - Hanif and Rauf on the beach looked after us every day, always greeted us with a smile and the upmost professionalism. The location and view of the Burj Al Arab are unbeatable and the beach in my opinion is the best in Dubai. I have never known seawater as warm as it was during our stay and the water until about 2pm each day was incredibly clear. Never an issue getting sunbeds either at the beach or around the pool. The hotel is spotlessly clean. The service is exceptional and the food - choice and quality is unbelievable, what a breakfast selection! Turtle feeding at 11am each day is an extra special touch.

This hotel is exceptional . Classy, stylish with top class service . The staff were fantastic and a credit to the Jumeriah group. This is one of the best hotels I’ve ever been to and cannot wait to go back . We had a club ocean superior room which made the stay that much more better with a fantastic view of the ocean . This also comes with complimentary lunchtime drinks , afternoon tea and alcohol beverages in the evening with canapés . Special thanks to the gentleman I think his name was masood who provided us with daily fruit and other goodies to our room . What an exceptional man. Also to the ladies in the Palmery lounge who were so attentive during our time there . Thank you so much for a memorable stay .

Those were three magical days for me and my family. I think Al Naseem is one of the best resorts in Dubai. The luxury of the resort, the rooms, the gardens, the food and the treatment you get is beyond words. Thank God  I took my wife and sons for our anniversary to you because the surprise was for me also. We would like to thank everyone of you for making us feel like royals. Especially we would like to thank our new friend from the front desk Hamad and the boat driver Senka for their excellent service. We wish you the best and for us i wish next September we can come to Al Naseem for our anniversary again. THANK YOU VERY MUCH.