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The truly awe inspiring combination of an indoor ski resort, and the regions largest shopping mall, make the Mall of the Emirates in Dubaia unique lifestyle destination in itself; the Kempinski Hotel Mall of the Emirates redefines luxury and leisure in this unusual setting. The Kempinski chain of hotels has set standards of service combined and distinctive style reflecting old heritage and tradition in fine hospitality across Europe since 1897. Now, together with the Mall of the Emirates shopping centre and Ski Dubai Alpine themed indoor snow resort, the hotel offers discerning travelers an unmatched formula of fine hospitality, exciting shopping, innovative entertainment and sporting facilities.
Kempinski Hotel Mall of the Emirates Dubai
Sheikh Zayed Road, Al Barsha
P.O. Box 120679, Dubai
Dubai, United Arab Emirates
Nearest Airport: DXB
Very big hotel with very impersonal attitude towards its clients. I am titanium level celebrating my birthday and each request was answered first NO. Then argue. Upgrade No. late checkout NO. Argue, then ok, but 15:00 not 16:00. I have been in many Kempinski hotels and I have never felt so disapointed from the attitude of the staff. I said that I was not happy but nobody cared. Also, toilet seat is very strange has 2 doors both should be locked. My recomendation: Go to another kempinski in Dubai.
Shay_Jan - Tel Aviv, Israel
Excellent staff . For the course of our stay housekeepers Dhamsuk & Lalita left our room spotless with great care and attention to detail . Salma and her colleague's during breakfast dining were very friendly and welcoming with our children.
Raeesa D - Lusaka, Zambia
Was in Dubai in an extended 3 weeks business trip and luckily stayed at The Kempinski Mall of Emirates. Other than being attached to the Mall of Emirates and the metro station, this hotel is a place where you really get spoiled and pampered. Everyone in the staff are so nice, helpful,smiley, and professional. The house keeping is excellent with an evening shift, the food at the breakfast or in the 4 different types of restaurant is amazing, the general ambience especially during Christmas was amazing and cheerful. I would like to thank everyone especially Ahmad from Tunis and Mohamad from Syria at the reception, Nabila the great host at the Aspen restaurant, and Mohamad Ali at the reservation desk.
ymm2001
Subash and Mohammad were absolutely great with the cleaning. Subash is a very kindful person he is great in housekeeping thank you so much Subash for make my room amazing and wonderful and also the supervisor mina specially thank you
Sunshine18570486937
Subash and sarswoti The cleaning was excellent Hotel est very nice and the breakfast was good I appreciate the sercvice
Ngali M
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