One&Only Royal Mirage

OMG, The One & Only Mirage Palace is exceptional. The hotel and grounds are stunning and the service that I received from ALL staff members was amazing. I booked a Manzil package which was such great value, as this included afternoon tea and evening drinks in the lounge bar. Spent a lot of time in lounge bar and Beth, Annie, Nadoon were just great and the level of customer service they provided was unbelievable. Restaurants and food, outstanding. Only been back two days and already looking to book for next year. Once again thank you to ALL at the hotel, you simply are the best.

We stayed at this incredible hotel from 6th-13th September, in the Residence adult only area. We were celebrating our wedding anniversary. We stayed in a Prestige Room, which was very comfortable and had everything we needed. We have stayed at some wonderful hotels around the world, but this location is palatial and a haven to relax. The staff are incredibly welcoming and nothing is beyond them in ensuring your stay is a memorable one. The level of service and care is truly wonderful and we were touched by how kind and friendly everyone is. The Residence is designed so that you feel you are in a secluded country club. We dined most evenings in the residence and the food and service were 5 stars - every night. If you give the staff enough notice they will cook you a meal of your choice. The One and Only and its staff ooze class - we were privileged to be looked after by them. Huge shout-out to: Moses and his fantastic team at the Pool. Amazing service and always have a chat. Prisca and the front of house team who were always on hand to help. Jomin, Shushank, Vivek and Yadul in the dining room. Excellent customer service - thank you. Kian - the incredible chef who cooked for us and was so charming and friendly. I have probably missed a few important members of staff- so apologies but huge thanks for making our stay so memorable. We look forward to seeing you in the new year or maybe before! If you are thinking of coming here for a break do not hesitate - book it!

Beautiful hotel. Staff are friendly and very efficient. My room was very comfortable and the most comfortable bed and pillows I have experienced for a very long time. The whole hotel felt very welcoming and relaxing. Cannot wait to return.

We had the pleasure of being looked after by Dilki during our stay, and she truly made our experience exceptional. She is a very hardworking and dedicated young lady from Sri Lanka, always welcoming us with genuine hospitality. Dilki took care of us for 2 nights at the Beach Bar & Grill, one day at Olives for breakfast, and even during our afternoon tea at the Lobby Lounge. No matter where we saw her, her service was consistently outstanding. We are confident that her dedication will take her a long way in her career. Sadly, we didn’t have the chance to say goodbye to her on our last day at Beach bar restaurant , but we will always remember her kindness and care. We would also like to thank all the other staff members and managers who took great care of us throughout our stay. their attention and warmth made our experience even more memorable. We would highly recommend this hotel to our friends and family, and we will be sure to tell them: “Ask for Dilki — she will take amazing care of you!” Thank you One&Only.

We had the pleasure of spending a few unforgettable days at the One&Only Royal Mirage – The Palace, and we are still completely enchanted by this magical place. From the moment we arrived, the staff were incredibly welcoming, friendly, and attentive. A special mention goes to Mr. Manche, who truly went above and beyond to make our stay exceptional. He did a wonderful job! We were initially very disappointed to hear that the boat shuttle to the sister property, One&Only The Palm, wasn’t available during our stay. Mr. Manche noticed our disappointment and kindly offered us an alternative: a private hotel shuttle, which allowed us to experience this incredible journey after all. It turned out to be one of the highlights of our stay, and we are truly grateful to him for making it happen. He managed and handled the situation very professional. The cuisine was simply outstanding – every dish was fresh, full of flavor, and beautifully presented. A big compliment to the entire kitchen team, who work with such passion and professionalism. The hotel itself is a true oasis of elegance and charm, with a beautifully executed Arabian style. The atmosphere is peaceful and harmonious, enhanced by countless loving details throughout the property. You can feel the dedication and care that has gone into every corner. Conclusion: If you’re looking for genuine hospitality, exceptional service, world-class cuisine, and a stunning, oriental-inspired atmosphere, then One&Only Royal Mirage – The Palace is the perfect place for you. We will definitely be back! Jana & Torsten from Germany!