One&Only The Palm Dubai

What a hotel, has to be the best in Dubai, could not fault it, the food is some of the best, the rooms are spacious and spotless and every single staff member was exceptional, cannot wait to return

We enjoyed a week at the One & Only The Palm in late Nov / early Dec. My wife and I agreed that the service experienced over the week was the best we have had anywhere, and we don’t say that lightly. Every single team member at the hotel was exemplary, providing exceptional service with a genuine warmth and friendliness. Nothing was too much trouble, and everyone is so thoughtful, thinking ahead of you to anticipate any needs and offer these before you even need to ask. The resort itself was beautifully designed and set up in such a relaxing way, we just felt immediately at ease and able to relax for our whole holiday. We ate in both Zest and 101 a couple of times. Each offering a different proposition but each offering immaculate service. Special mention to Jensen at 101 and Hassan in Zest for looking after us so well - they literally could not do any more to make us feel so welcome. Friends joined us for lunch in Zest one day and commented on how amazing the service was. At night we had drinks in the Lounge Bar, where Ishan was always on hand to fix a nice cocktail. And in Zest, we were treated to some samples from Vimukthi, the “Kombucha King” who has a real talent for mixing and brewing drinks. Lastly, our host for the week, Ahmed. He was there for anything we needed, and went the extra mile on our last day to help make us comfortable while we waited for a late flight. In short, if you’re looking for somewhere to unwind and be completely looked after, then One & Only The Palm is the place to go.

Staff were super lovely Santosh and mr Prestesh made our honeymoon dinner super special! Took looks of photos for us. The adults only pool was so great and such a nice relaxing spot, the boat over to the other sister hotel was so amazing as it cut traffic in half and such a lovely way to start or end of an evening. Breakfast spot is also lovely.

This is my third one and only property I have stayed in and a real step up from the Royal Mirage. It has a small, yet luxurious feel to it and the staff were excellent. Sachin our host was amazing alongside Fitri in Zest and Jocelyn in the Spa. Room was amazing and felt very relaxed. Breakfast was excellent though I think the lunchtime pool options could be better. Safina was a bit slow in terms of service but did improve. Beautiful property

One of the best experience and an amazing in villa BBQ, Santosh and Islam has been extremely hospitable. An unforgettable dinning experience.