One&Only The Palm Dubai

This is an amazing hotel that I would recommend to everyone! The staff and service are exceptional. A highlight to our day is the lovely Ahmed who works at the hotel. He was the kindest and most friendly person that came to chat with us everyday!

We loved our stay at the One & Only The Palm in Dubai, would definitely return in the future. The rooms, service and food were all immaculate and the staff made our stay even more special. Ahmed was especially amazing, always there to help and brighten our day with his lovely smile and compliments! Would definitely recommend!

This is definitely the nicest hotel I’ve stayed in. The staff made our stay so much better. Great service and incredibly friendly people. Ahmed always complimented us & made us smile, thank you for that. Will definitely be coming back :)

uring our stay at The One & Only on the Palm in September of this year, we were thoroughly impressed by the hotel, its location, and the level of service provided. Upon our arrival, we received an upgrade to a junior suite, which was remarkable, featuring stunning views of the beach that overlooked the private beach and the Harbour. Our accommodation included half-board dining, and we opted to dine at the hotel most mornings and evenings, as it boasts three exceptional restaurants, each offering an outstanding ambiance, quality, and service. We were especially impressed by the cleanliness and maintenance of the hotel and its grounds. The gardeners would actually pause their work to greet you, which was a delightful touch; we felt truly pampered. Overall, the staff exceeded our expectations in their assistance, and we eagerly anticipate our return, hopefully in 2027. We would personally like to thank Ian who took care of us during our stay, a truly lovely person and went the extra mile to assist. To Hasan, who we looked forward to seeing everyday at breakfast and dinner - Hasan really made us feel very special and welcomed us to every sit down. Tapas, who served us on many occasions and made a very good impression on us, superb levels of help. Other worthy mentions include; Alex, Alberto, Johan, Akash and all the cleaning staff. Thank you so much for making our trip so memorable! Oliver & Louise room 417.

Excellent stay. Top marks to all the staff. Shout out to Andrew our butler . Manu and Nicola in Stay. All the team at 101 and Zest. The house keeping team were brilliant. Our room was perfectly maintained. Spotless at all times. Our only concern was we couldn’t get lunch on the beech. Don’t eat this stop you stay here though. A highlight was the boat across the water to the sister hotel. Fantastic hotel thank you all