One&Only The Palm Dubai

We had a good time at a great hotel. The staff, speed of service and overall experience was very good. Only the speed of morning coffee/tea could have been faster :-) . Good space for enjoyment

One&Only The Palm really is an oasis of calm in the middle of busy Dubai. From arrival, the atmosphere is peaceful, elegant and unhurried — exactly what we were looking for. The room was superb. The bed was vast and incredibly comfortable, with a lovely bathroom and excellent wardrobe space. Everything felt spacious, well thought out and luxurious without being over the top. Breakfast was excellent — relaxed, high quality and a great way to start the day. The shakshuka in particular was lovely. We were half board, but this was the one area that disappointed slightly. One evening meal was poor, so we chose to eat out instead. This turned out to be a positive, as there are many excellent restaurants within a short taxi ride of the hotel. Using the Michelin Guide app, we found several Michelin-recommended restaurants nearby, all of which were excellent. The adults-only pool was a real highlight — beautifully calm and heated to around 28°C, making it perfect at any time of day. Overall, this hotel does peace, space and understated luxury exceptionally well. If you want somewhere quiet, refined and genuinely relaxing, away from the noise of Dubai, this is a wonderful choice.

The hotel complex is one of the most beautiful we have seen so far. The architecture and interior design are really at the highest level. The hotel is very quiet and offers great privacy. Beach and two very nice pools. The staff were all very, very friendly and every request was dealt with relatively quickly. We will definitely come back again.

We had the most amazing time at One and Only The Palm. The hotel was stunning and the food was the best hotel food we’ve ever had. Every dish was 10/10 or at worst 9/10. Andrew is an excellent host and he was so kind being at our beck and call, making our trip so easy to be away with 2 young kids. The highlights were the boat ride, bunnies around the resort and a pizza making class with the nicest chef name beginning with S! This is undoubtedly the best place to stay in Dubai if you want charm, peace, excellent food and staff. I will be booking to come back next year.

We had an amazing time from start to finish. The service is impeccable with all the staff contributing to a memorable stay. Our host Brendan deserves special mention for going above and beyond to elevate our stay, helping us personally with a photo shoot, arranging a special lunch and supporting us with many activities and requests through the days. He felt like an old friend by the time we left! The restaurants were very good with sufficient options on each menu to be able to dine in the hotel for the 5 days we were there. The hotel is a rare find in Dubai being relatively “boutique” and quiet with our baby able to sleep by the pool during the day without being disturbed. We also stayed in the OO Royal Mirage for a few nights and it doesn’t compare. On a relative basis The Palm feels good value for what we wanted. Nothing to fault and if we’re back in Dubai will stay again.