The Ritz-Carlton, Dubai International Financial Centre

I don’t even know where to begin in thanking The Ritz-Carlton DIFC for what they did for my mom’s birthday. They didn’t just celebrate her, they touched her heart in such a deep way that she cried tears of joy. It was one of the most beautiful and emotional experiences we’ve ever had, and I will forever be grateful. A heartfelt thank you to Saad, Gerald, Jomar, Honey, Rachel, and Dimple. You weren’t just doing your jobs; you poured so much love, care, and thoughtfulness into every detail, and it showed. From start to finish, everything felt so personal, so genuine, and so full of warmth. You gave my mom a memory she will hold close to her heart forever, and as her daughter, seeing her that happy meant the world to me. This wasn’t just luxury service; it was kindness, it was love, it was magic. Thank you, Ritz-Carlton DIFC, for making my mom feel so special and celebrated. We will never forget it ❤️

I visited Dubai in August/September for 9 days and had a wonderful stay at the Ritz. It's amazing that the staff remember their past guests by name and are always cheerfully greeting you at the reception by the likes of Sheila who is a true gem, restaurants and the executive lounge . The rooms at the Ritz are always comfortable and quiet and the bathrooms are nicely outfitted. The gym at the Ritz is one of the better hotel gyms I've come across. I am a Marriott Ambassador level member use the gyms regularly when traveling. The Ritz DIFC gym is one of the many reasons I choose to stay at this hotel. This trip, I used the executive lounge regularly and the staff are exceptional. Hats of to Nizam and Ronald for their great service and for chasing down coconut milk :). My sincere gratitude to Hussain who makes your visit to Dubai so much easier. Hussain provides assistance with anything you ask for and does an amazing job of it. The breakfast at Cara is exceptional and the all the staff are very attentive. Full buffet style dishes with a choices for freshly prepared dishe by chefs in the open kitchen. This is not your typical buffet. There are stations with chefs preparing different specialties from freshly made pancakes, waffles and crepes to indian and asian breakfast itemsand. Cafe Belge is a great reastaurant with a fantastic atmosphere. Cihan, the manager of the hotel never fails to check in to ask if there is anything needed. A real cheerful guy from Turkiye that is supported by an efficient staff. I'd also like to give a shoutout to Garia for the carton of coconut milk :). I'd like be remiss to not mention Nizam, the bellman that I met in 2017 and who does all the right things to make sure the guests at the hotel are always receiving special treatment. All the bellmen are great but Nizam has been there for such a long time and will come looking for me when he learns I've check in. He's a special guy. I've spent months of time in Dubai this year and hotel comfort, food service and relialbe staff are very important, I am very particular about hotels and these compliments come from many nights of hotel living. Christian, the GM and his entire management team should be complimented for an extremely well run operation. Michael K-Houston TX

Everything was beautiful. Staff were really helpful. The manager in charge was amazing he gave us a late check-out and Maria was lovely too. When we needed something urgently, they got it for us from the grocery. Nizam took care of our bags. Love the Ritz and will be coming again for sure

Abul is the best waiter at Cafe Belge. He checked with us frequently and offered us the best service. Recommended for visits.

I had an amazing breakfast experience at Cara. The buffet was huge with a fantastic variety, and every dish I tried was delicious and fresh. A special thank you to May, Ajung, and Rejith for their warm hospitality and attentive service — they really made the experience even better. I’ll definitely be back!