SIRO One Za'abeel

I stayed during Eid paying 4x the standard rate, expecting premium service. Instead, I faced multiple failures on the same day: • Disorganized valet upon arrival • 30-min check-in delay due to an ID scanner malfunction with no backup in place • Luggage tag lost twice — once at check-in and once at check-out, each costing me an hour’s wait • Reception staff (Vivi) responded to my complaints with complete indifference I escalated formally to Hind El Kadiri, Quality Manager, who acknowledged the issues but declined to offer any meaningful compensation — only a discounted future booking, which still requires me to spend more money at a property that already let me down. For a hotel at this price point, both the service and the response to a legitimate complaint were unacceptable.

Stayed for a while enjoyed great service of Shamim.

Amazing trainer Roxana, had a relaxing yoga session. Definitely I will return back.

😡😡😡😡😡for thre gym I have been waiting since 1 PM for a solution or any support regarding this issue, and more than two hours later, I still haven’t received any proper help or compensation, nor has any coach been available to arrange another session. Brian tried to help with an alternative compensation, but I only wanted to train. No one was able to arrange another class or provide a coach. Is it really acceptable that all coaches are unavailable for this long? This situation has been extremely frustrating and disappointing, and honestly reflects very poor service that should be seriously reviewed by management.

Kyle at Siro Gym Dubai has completely transformed the way I train. When I first started with him, I was carrying a serious shoulder injury that limited my training significantly. Through a highly structured strength and mobility approach, he rebuilt stability, corrected movement patterns, and progressively strengthened the joint to the point where I’m now fully operational again and training aggressively without issues. What separates Kyle from most PTs is that he doesn’t just put you through workouts — he coaches with a performance and longevity mindset. He completely changed my approach to fitness. I went from excessive cardio, overtraining and constantly exhausting myself, to strategic progressive weight training focused on strength output, recovery, biomechanics and body composition. The results have been exceptional: • Body fat reduced from 28% to 15% • Significant increases in strength and muscle density • Better posture, mobility and recovery • Higher energy levels and overall conditioning • Best physical shape of my life Every session is structured with purpose. There’s clear programming behind everything — from volume and load management to injury prevention and performance progression. If you want a PT who understands real strength development, body recomposition and rehabilitation properly, Kyle is on another level. Highly recommend.