The St. Regis Dubai, The Palm

We had breakfast buffet today at The St. Regis Dubai and it was an amazing experience. The fresh fruits, especially the strawberries and pineapple, were delightful. The almond croissant, was absolutely delicious—I truly enjoyed it! My brother was very impressed with the omelette prepared by Chef Maria. He mentioned that the ingredients were of excellent quality, and the inclusion of spinach was a rare and pleasant surprise. The omelette itself was incredibly soft, creamy, and flavorful—absolutely outstanding! I also want to thank Chef Hakan, who was in charge, for ensuring such a high standard throughout the buffet, and Vaniga, the outlet manager, for the warm hospitality and excellent service. I also ordered a matcha latte. The first one was a bit too milky for my taste, but thanks to Deepak’s special assistance, I received a richer version that perfectly matched my preference. Overall, every staff member at The St. Regis—from the reception team to the servers—was friendly, attentive, and always ready to help. The hygiene standards were excellent as well; from the utensils and glasses to the restrooms, everything was spotless. Highly satisfied and grateful for such a memorable experience!

Stunning property, spacious and beautiful rooms, and outstanding service every step of the way! We came partially as an anniversary celebration, with our 9m old baby. The hotel and all the staff were extremely thoughtful and accommodating. They left us a welcome anniversary display as well as continued wishes throughout the trip- like a fun decoration of our bed when housekeeping saw that it was our anniversary from the earlier gift.

We visited St. Regis hotel for the Aura Skypool experience which was unbelievable. However, when leaving the hotel, we were told by a gentleman outside the hotel reception that we could be transported to Al Qasr (our hotel) for 80 AED using one of their hotel vehicles. The gentleman also told the driver this would be the fee for us too. On our return to our hotel, the driver insisted the standard fare was 150 AED rather than 80 AED as previously promised. Please do not use the hotel’s transport, they’re a con and untrustworthy.

We visited this hotel today 11/9 for an Aura Sky Pool experience. Whilst the sky pool was superb, we were ripped off by the hotel transport/taxi system. The concierge outside the hotel told us we could have a hotel vehicle to return us to our hotel, Al Qasr for 80 Dirhams. When we got in the vehicle the gentleman even told the driver it was 80 Dirhams to our hotel, but after arrival I was charged 150 Dirhams and informed the driver the fee was 80 but he insisted 150 Dirhams was the standard fare. Please do not use the hotel cars as they are rip off merchants and can’t be trusted.

A Truly Exceptional Stay at The St. Regis Dubai From the moment we stepped into The St. Regis Dubai, we were welcomed with warm smiles and genuine hospitality. The service was nothing short of impeccable. A special thank you to Ram, our butler, who went above and beyond to ensure every detail of our stay was perfect. Nothing was ever too much trouble—his attentiveness and professionalism made us feel truly cared for. We also want to highlight Anisur at the pool, who was incredibly attentive and knowledgeable. He anticipated our needs before we even had to ask and made our poolside experience so relaxing and enjoyable. Every staff member we encountered was courteous, warm, and committed to making our stay unforgettable. The St. Regis truly lives up to its reputation for luxury and excellence. We can’t wait to return.