Butlers Townhouse

Dublin, Ireland

7.7 Moderate Deluxe

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About the Hotel

In the heart of Dublin, on a quiet, leafy avenue in the Victorian quarter of Ballsbridge stands an oasis of country tranquility: Butlers Townhouse. This elegant property retains many of its original features, creating an intimate ambience with a degree of personalized service that belongs to a bygone era. Deep sofas and wing-backed Grandfather chairs make the drawing room a welcome respite from the city�(TM)s hustle and bustle, and each of the 20 guestrooms is richly appointed for comfort and convenience. With a prime location in Dublin's Embassy belt, the city's main attractions are moments away.

Location

Butlers Townhouse
44 Lansdowne Road Ballsbridge
Dublin, Ireland 4

Nearest Airport: DUB

Features and Amenities

Nice place

Reviewed 1 month ago

I was nervous about coming here initially at first as I seen all the bad reviews. But honestly its actually a nice place to stay. If you are going to an event, match etc and only need a room to lay your head it is ideal. Everything was clean and a code to access the door was much handier then holding onto a set of keys all night long. I would return again.

625lewiso

Stay Elsewhere.

Reviewed 2 months ago

This is not Butler’s Townhouse any more. We’ve stayed a few times in the past and it was lovely. Clean, well cared for, friendly, helpful, delicious breakfast. Having many great memories, we booked automatically for this trip. Wish we had read up on the recent reviews. I’m not sure when the place changed hands, but it was not for the better. Our room is barely passable. Bed is fine, but the room is dingy and feels dirty. There is no cleaning service unless you arrange in advance by email! Four night stay and no new towels? Make up your own bed. Trash? Live with it. No one is caring for the grounds. There is trash everywhere and the weeds are to my knees. Trying to get into the building or your room is an exercise in futility. Keypad locks that take a dozen tries as they don’t turn on and then when they do, you don’t know if the first button registered, so you press again, and the whole thing fails. Try it in the Irish rain! Common areas are tired and in desperate need of furniture cleaning and new carpet. There are two coffee table books in the lounge. One is in French, the other is falling apart. The cover and binding come off! Our bathroom was okay, but the shower curtain did not meet the top of the tub, so after your shower, the floor was flooded. Floor mat? Nope. I had to climb over the high side of the tub and land on a super slippery floor, then use one of the few towels provided to mop things up. Someone is going to kill themselves one day, but no one will notice until your stay is up and your check out is overdue. I would give two stars because the poor people trying to work here DO try. But, they have no authority to actually help you. The rules are set in stone. As near as I can figure, the owners are somewhere in China, not responding to their calls. But, the place is convenient and there are some very nice restaurants nearby. Alas, I am not willing to raise their average rating, so one star it is. TLDR: Stay elsewhere.

Tricia M

Nothing like their website

Reviewed 2 months ago

Very different to the website - tatty furniture, ancient bed, window blind falling down etc. Suspect the positive reviews are fake.

X9971ZTdavidc

Never go there.

Reviewed 4 months ago

The room was smelling damp and dirty. I did not stay in hotel because a staff there helped me to fill up refund form. At the end , no reply for my email and no refunds. So I suggest not to book this one. Bad experience. I hope they fix the problem in the future.

ramesh m

Worst experience ever

Reviewed 6 months ago

I stayed in Butlers Townhouse some years back and it was delightful so didnt read up to date reviews, unfortunately. First experience, the cold. Found a person in the basement who I assumed was reception but discovered it was security only. Reported no heat in my room and I was already coming down with head cold. They arrived with a plug in heater balancing on one leg. The bed was un againt a bay window so as the night passed I had to get up, puton a sweatshirt and walking socks. Reported my ddismay in the morning and said I expected heat in my room when I returned in the evening. Also insisted on moving into another room. Returned that evening to yet another baltic cold room. Said they were expecting someone to check heat and again another plug in convect or heater. I was most uncomfortable as a woman on her own having a tradesman coming into my room. One hour later he arrived and failed to fix heat. I had booked in for 4 nights, and walked out the following morning without cancelling. It has taken me quite awhile to write this as I subsequentely got very ill as the cold penetrated through my body. Then my husband died early December. I felt so obliged to write this and save anyone else the dreadful experience of booking this establishment. It should be reported and inspected by Tourism Ireland.It does not deserve even I star.

Dervi - dublin