Conrad Dublin

The hotel is located very conveniently in the city center and the staff is very nice. Thats about all the positive things I have to say about our stay here. I am a Hiltin Gold member and have recently stayed at a different Conrad and the two are not comparable. We arrived late at night and instead of the possible status room upgrade we got a downgrade from a king to a twin room with the promise that we would be moved to our booked king room in the morning during our breakfast. This did not happen. Only after we went to the front desk again we could move rooms ourselves. We got two drink vouchers for our inconvenience. The king room was ok. In the evening we went to dinner in the Hotel and had two drinks with it. Dinner was good. The next day we came back from our sightseeing and wanted to just go to the room for a quick shower before we left to the airport. Our room keys however did not work anymore. After we got new room keys we entered the room and a fire alarm started. The staff pointed out thar everything is ok, it will shut off in a minute. Gladly it did. At check out we heard that we could not use the drink vouchers for our two drinks since we would have had to go to the bar. Management could also not do anything about that. We are glad we are out of this hotel and I will definitely not be coming back there. This ist not the level oder service I would expect from a supposedly five star hotel for a room price of around 500 Euros per night for a regular room. I can not recommend this hotel at all and it does not provide Hilton standard and definitely not Hilton Conrad standard. Beware and book elsewhere.

Our stay at the Conrad Dublin was perfect! We arrived to a very warm welcome - special thanks to Naomi for finding us the most suitable room! We have stayed many times before and our HH Diamond status is always very well recognised which keeps us coming back every time we're in Dublin. Close to St Stephens Green and in the heart of the City the hotel location is superb. We stayed in one of the suites which was spacious, spotlessly clean with excellent amenities. Breakfast at the hotel is exceptional with buffet and 'al a carte' options including a full Irish veggie breakfast which was delicious! The breakfast staff and indeed the bar staff are all so friendly, welcoming and super professional. Special thanks to the exceptional staff including Nicole (Lemuels bar), Thorben, Anna and Caroline (Coburg - Breakfast), the wonderful housekeeping team and turndown service which was the best! We'll be back soon!

We stayed at this hotel and from the very first moment we received an excellent welcome from the Front Office Team. We were assisted even before our arrival, a special thanks to Katia, always available and attentive, and to Marco for the great tips about Dublin. Ingrid made breakfast an excellent and very welcoming experience every morning. A big thank you as well to the bartenders John and Dimitri, top service. The property truly deserves recognition. I really appreciated the atmosphere, the room and the hotel services overall. The only thing missing, in my opinion, is definitely a SPA. Everyone was extremely friendly and professional, including Gio and his team at Coburg, always welcoming and able to make international guests feel comfortable while naturally speaking different languages. Standards are perfectly aligned with luxury hospitality. We will gladly return in June

Gio and Diego were AMAZING! The customer service was flawless and it felt like a truly personalized experience. I have never felt so welcomed and this is all thanks to their dedication to providing an unparalleled unique guest experience. Thank you Gio & Diego for an amazing dinner!

Absolutely shocking service for a 5 star hotel. Would not recommend!