Portmarnock Hotel & Golf Links

Visited the hotel five years ago but how standards have dropped since then. Very poor reception on arrival little interest or focus. We stayed in a Premier room with balcony but it was tired with damaged furniture, wallpaper coming off walls in bathroom, blocked sink. Fish restaurant closed on Monday so the option was fish and chips or a burger in the downstairs bar. The standards have fallen so far below some of the better hotels in Portugal and yet relatively high prices are charged.

The ONLY complaint I have is that I had to leave! From the moment the doors opened we were greeted with the most authentic, genuine customer service. We arrived early and I did not get the young ladies name (beautiful young, brown hair perfectly curled and I think she may have been where drinks are served on the golf course at hole 9) but she should be recognized. Selin was above and beyond an exceptional front desk attendant!!! She must be recognized for her outstanding attitude. Always so kind and engaging and I never felt that I was rushed or a bother. TOP QUALITY!!! There was not one single staff member we came in contact with that did not greet us during our stay. Normally we do not take advantage of a hotel breakfast but we did here and I am so glad. Again, staff was welcoming. The toast is delicious. You can have an “Irish” breakfast from the self serve dishes. There were an abundance of fresh fruits and pastries as well. I was excited to wake up the following morning. The room was beyond my expectations! Water and delicious chocolates waited for us. There is a kettle with teas, coffee and biscuits. Tastefully decorated. What a treat to have an ocean front room. The beds, linens were divine. I wanted to go for a walk on the beach but staying cozy in the bed with crisp linens won. The water pressure was outstanding. I do wish I had brought a bath bomb with me so I could have enjoyed a soak. Bravo to housekeeping because I felt like the room was extremely clean. Perfect gym that had everything you could want. Enjoyed late night drinks while watching the Liverpool match at the bar. The 2 male bartenders were great. (Younger one with a long tattoo on his arm and the other with a beard) Both were professional, knowledgeable. The one with the beard went above and beyond with another couple that were requesting a drink they did not have in stock. He made sure they left happy with another suggestion. Brian is as genuine as you can get at the front desk and never failed to offer us assistance. I mean how classy is it to offer to assist when you only have a backpack. If you are needing to park just bring your ticket in with and it will be stamped at the front desk. The links course is no joke but will be a highlight of the trip if you are a golfer. The starters are so thoughtful. The man on the 26th (forgot his name) was so king and offered to take everyone’s photos at hole 1. The photo he took turned out great and is now one of our favorite photos. Elle was very lovely as well. Hotel, rooms, grounds, bar and restaurants are very well kept and clean. I cannot wait to return someday.

Lovely hotel would highly recommend it. Room were very spacious and the staff were excellent. Brian at front door from housekeeping/services went the extra mile. Will be back

We chose this hotel because of its proximity to the airport and the free parking and the coastal location, but I am not sure I would stay here again. I think the hotel itself is a bit run down and in need of a fresh coat of paint. Parking was easy and checkin was easy - we had a basic room with no air conditioning and windows that barely open. Thank god there was a fan in the closet as that saved me. This hotel caters to American male golfers so you would think they would have AC in all the rooms not just some of them. In our instance it was only one night and the weather was not hot just super humid with the fan we were able to get a good nights sleep. The beds are comfortable and the bathroom was nice. If you ask nicely they will give you a bucket of ice, which I am sure most American tourists appreciate. We had a really quiet room so we never heard any noise. The kettle with coffees and teas was a nice touch so we made full use of that. There are no fridges in the rooms so be aware of that. We didn't need one for a one night stay but would probably want one if the stay were longer. Upon check in we were upsold to get the breakfast included and while very convenient I would pass on this if offered to you as an upcharge. The breakfast is ok, nothing to write home about. There was a nice variety and all, but kind of bland. The regular coffee is not great so ask for an americano it is much better. The staff is very nice and caring and very professional, I felt genuine hospitality throughout the stay. The location is great if you are looking to go to Malahide and see the castle or if you are going to the airport in the morning, it only took us 15 minutes to get to the airport with no traffic. All in all it was ok, but would probably look elsewhere next time.

Aoibheann was fabulous as our server. Friendly and quick service. Made my birthday very special. Food was delicious. Thank you.