The Shelbourne, Autograph Collection

Had a great time in Shelbourne recently. Big thanks to Karl at the door for his hospitality.

I had dinner at the saddle room. The dinner was amazing. Everything was lovely.it is not the first time I had dinner there and I strongly recommend this place for a special night. Caroline brought us to our table: she was very sweet and kind. Brenda served us a good white wine and Femingo was or very attentive to us. I had dinner based on fish course: Antonio and Sayd made me love every single bite of it! My husband ordered filet and Supun cooked it for him: the filet was delicius and tender. A special thank for Dan for the great night. We’ll definitely come back

In my view, The Shelbourne hasn't much benefitted from its Marriottification. The door staff, helpful and cheerful, is a caricature of the "good old days," in their get-ups, particularly inappropriate in the crushing heat. And upon my arrival, the first thing that was pointed out is the bar--no one mentioned the spa or the restaurants! Except for the staff at the check-in station, everyone was a pleasure to deal with. Those women, with their insincere smiles, initially put me in a room half a mile from the elevator. Surely, they noticed my gray hair and cane. After a time-consuming backing-and-forthing, I was moved to much larger and more convenient room (suite, actually) and am grateful for the change. I want to stress that the restaurant staff, the concierge, everyone but those snippy front desk women, were a pleasure. Perhaps they saw me, an old woman on her own, and decided to give me the least convenient room in the hotel; further, they looked upon my questions about the hotel's policy on selling shampoo as an intrusion on their time. All in all, though luxurious, the hotel has a somewhat unpleasant corporate approach to hospitality. Though there is an on-going construction project, I wasn't bothered by noise.

The Shelbourne was our first stop on an eight-day tour of Ireland, and it set the bar high. The location was perfect for our night in Dublin, the air conditioning worked beautifully, and the service could not have been better. Breakfast was included with my Titanium Elite benefits and was very good. We also had dinner at the hotel and thoroughly enjoyed it. Some areas were under construction, which caused a few minor hiccups, but the hotel notified us ahead of time and it did not interfere with our stay.

We love the Shelbourne. It is our favorite hotel worldwide. It is a magical experience from the moment you exit your cab.