The College Green Hotel Dublin, Autograph Collection

My wife and I stayed here for 3 nights in June. Our Marriott status meant we got early check in and free breakfast. Our room was a nice size and clean but was in the attic a bit so had skylights rather than a proper window. Staff and location were great. breakfast was good. Would stay again.

I am a Titanium Elite member and presently staying at the hotel until Sat. The hotel is under going noise rennovation and there is constant jack hammer noise from 10am to 6pm. Cannot get any rest in the room.

Our stay was marred by the hotels handling of a couple of situations. First, the air conditioning they say they have does not exist / work. Their staff was in our room and said it wasn’t working and would get to it right away. They sent an engineer who did nothing and said it was working fine. Nothing was even blowing. They finally provided two fans, one for each room in our suite, neither of which worked well. We asked for a fan for the second room we had end they said sure but never delivered it. On our last day we picked up our car for the rest of our Irish journey and valeted our car for a total of 15 hours. In that time they did what we found from Sixt to be roughly $3000 worth of damage. The valet team admitted this and said they would pay for any charges. The charges were roughly €622 for which the hotel then not only still charged me for valeting the car but also offered 30,000 points as “goodwill gesture”. I offered that instead of paying the 622 they’d said they’d cover that they could provide points equal to that and they refused. The leadership of this hotel had a perfect opportunity to take a bad action on their part and make good on it and decided that they’d prefer to be dishonest and dismissive. Can’t imagine suggesting anyone staying here and having an issue of any sort and getting it resolved so hope you look elsewhere.

Charged us full price for first night even though flight delay caused us to miss connecting flight to Dublin. Did not even offer us any courtesy during the remainder of our stay for the approx $900 we lost by paying in advance thru AMEX Hotel Collection. Even AMEX could not get them to provide a courtesy. It couldn’t have hurt them to show some us some consideration.

Great hotel. The first praise I just give is the entire staff. We were on property for 4 nights and every staff member I encountered was friendly and welcoming. The location is ideal if you want to be in the center of Dublin, during the day it’s pretty active around the hotel but quiets down at night. The bar in the basement is awesome and worth a visit! Overall, I’d highly recommend this hotel, the staff and the location.