Hotel Excelsior Dubrovnik

We booked a package with a UK travel company and we’re unsure what to expect so were happy with the many excellent aspects of the hotel - though we found a couple of niggles which we were surprised at in a hotel at this price point. The excellence came from: The location (great views and easy walking distance to the old town). The staff ( helpful, polite and always smiling). A large range of options at breakfast including a hot food menu. The size of the rooms - we were in a basic room but it was huge (the bathroom was twice the size of the whole room in a hotel we booked recently in London). No sea views for us and we overlooked the busy Frana Supila road but the room was mainly quiet. The niggles: The standard Brit complaint (though we usually find it in the USA) - tea at breakfast was a real hit and miss affair - a couple of times it was reasonably hot but mostly it was lukewarm - I gave up and got coffee. The lighting in the wardrobe area was very poor. In particular using the safe - I resorted to using a torch. We did not use the main restaurants or the indoor pool but had some food in the bar terrace which was good. The beach (really a dock) looked fine but I would expect you need to be a strong swimmer to swim in the sea. One bit of advice, particularly for oldies like us. It took us until our last day (of 7) to realise that we could avoid the final uphill walk back to the hotel by taking the road down towards the lower level of the Villa part of the hotel and our hotel key-cards allowed us access.

One of the most beautiful hotels I've ever stayed in. Dubrovnik was the first city in Croatia I visited and it exceeded my expectations. The staff is extremely friendly, they helped me find my way around the city. The food in the restaurant by the sea is excellent. The only complaint is the fans which are noisy.

Couple spent several nights at the Excelsior in a villa Odak terrace room last month. Iconic views of the sea and the old town. Five minute walk to the old town and everything that has to offer. Room is a bit small but impeccably appointed. Bathroom, likewise, a bit small but has all the amenities one could need. Terrace is a good size, easily accommodating a couple of chairs and a small table. Breakfast came with all possible options and everything was fresh and tasty. You can also order anything a la carte as well. Service throughout the hotel was very good except one young lady serving the terrace who literally evaporated for almost 30 minutes. Finally had to go in and ask the barman for the bill. Only small complaint in an otherwise prefect 4 days. It is pricey, but worth it.

The Excelsior Hotel is situated in the most perfect spot to enjoy Dubrovnik. It is a 10-minute walk from the entrance to the old town, and situated right on the water with gorgeous views of Dubrovnik. It offers the perfect balance of being close to town, but not having to be immersed in its crowds. Our room was very comfortable, and again had those beautiful views from our balcony. Breakfast was tasty and - you guessed it - had beautiful views from the outside tables at the restaurant. This really is a top-notch hotel and an excellent choice for a visit to this beautiful city. It is pricey, however.

Amazing location - 10 min walk to the old town and on the less busy side of town. Our room was in the Villa odak and was great and had an incredible view of the sea and balcony. Breakfast was very good and the staff were 10/10. The hotel organised a car to collect us - expensive compared to a taxi but the driver was waiting for us, and collected us in a nice Mercedes and gave us a whole load of interesting information on the drive. Only negative was some of the other guests who sat at breakfast for an hour or so at sea view tables on laptops taking conference calls and others sat on mobiles discussing very loudly their stock and share performance… very odd when there are plenty of other places in the hotel they could sit in quiet areas and not disturb others… but maybe they wanted to look important…! If in Dubrovnik I recommend restaurant Marco Polo - very good and only 10-12 min walk from the hotel. Totally recommend the hotel and we will be back soon I hope!