Rixos Premium Dubrovnik

The staff at this hotel are fantastic ! The views are stunning ! The location is good, but be prepared for a 25 minute walk into the old town. A taxi will cost you €15-22 Euros from the hotel to the old town. The staff call you a taxi and they arrive very quickly. Live music at breakfast and in the bar in the evening was amazing. Breakfast was great with a massive amount of choice and good quality food. The pool area was lovely. However, The bedroom was adequate and a little disappointing for the cost of the hotel stay. Storage space was lacking and We felt that the bathroom needed an update, with some fixtures and fittings missing or wobbly.

I had a very enjoyable stay at the hotel. The location is excellent, within walking distance of Dubrovnik Old Town and about a 30-minute walk from the Lapad promenade. The views from the property are absolutely stunning and were one of the highlights of my stay. I was very pleased with the breakfast selection and the friendliness of the reception team, who were always welcoming and helpful. A special mention goes to Nadia for her yoga and Pilates classes. They were among the best classes I have attended, and it is rare to find such a high level of instruction in a resort setting. Her sessions became a wonderful part of my holiday and greatly enhanced my overall experience. I would also like to thank Domagoj for his billiards lessons and his patience. The sessions were enjoyable, informative, and a lot of fun. While there are some areas that could be improved, such as room renovations and staffing levels, I overall had a very positive experience and left with wonderful memories of my holiday. I would gladly recommend this hotel to others visiting Dubrovnik.

Spent one day here and it is definitely not value for money. Cleanliness is not on five star level as there is dirt and dust everywhere especially windows and elevators. We spent a day on the poolside loungers, the flooring is not done well on the poolside and I got a splinter in my foot. To enter sea there are only one point with stairs as it seems the management does not want to have people swimming in the sea. Also while we were chilling on the loungers we noticed one staff member i gues restaurant manager that was walking around and telling local people to get out of the site of guests and that they are not allowed to be on the hotels beach and that seemed really rude to us as they weren't noticable at all nor we minded other people there.

Had a great stay at Rixos Hotel. The service was outstanding, the rooms were spacious and clean, and the staff were very friendly and welcoming. Antonio at the Concierge Desk gave us great recommendations and assisted us with booking tours and activities, which made our stay even more enjoyable. Definitely a hotel we will come back to again!

Due to a tragedy in my immediate family my whole trip to Dubrovnik was cancelled - in the process I could not cancel multiple reservations I made since a year ago on our 30th anniversary trip to Croatia and Switzerland. Every single operator and hotel understood my situation and cancelled my reservation without charges. Rixos was not like that - they charged me the full rate for all three days of my stay even though I could not make it and could not process anything due to the situation here. Rules are rules but also gives you an insight into the values that this hotel has. Petra Loncar and Mijo Petric got in touch when we did not show up - I explained but they were helpless - so why get in touch in the first place - beats me.