Breidenbacher Hof, a Capella hotel

My first time in Dusseldorf and I booked this hotel hoping it was up to standard. It certainly was and more. Very spacious rooms, with a lovely bath and separate shower. First class service in all aspects of my stay. Great breakfast. Nice modern gym (perhaps a little small) and the location is unbeatable, near a verdant park (good for a run) and all the best shopping. I loved the guests only living room area too. Only minute hiccup was the laundry bag was not replaced when the room was made up, but very very few hotels seem capable of doing this, even the world’s best! Anyway, I will certainly stay here again and it contributed significantly to a wonderful visit.

The hotel staff are well trained and accommodating. The rooms are very well proportioned but starting to show their age. Toiletries and amenities in the bathroom are not of the quality previously available. Perhaps I was unlucky but I encountered a couple with a yappy, noisy dog in both the main floor lounge (during the afternoon) and 1st floor dining area outside the bar when I was attempting to have a peaceful dinner. The dog was poorly behaved (barking and soiling the carpet), the couple were quite uncouth (the more they drank the worse it got). Hotel staff did not even attempt to manage this properly on either occasion. Any reputable hotel that allows pets must ensure both the pets and their owners are well behaved. Also at dinner, I was served by a rotating cast of 5 people which was off putting and not well handled. The service was far too long Finally, the noise external to the hotel at night was unusually load. While the hotel obviously has limited control of this, it should install better soundproofing on the windows. I have stayed at this hotel happily before but will think carefully about a repeat visit as my stay was disappointing.

Wow, what a great hotel in a wonderful city. My wife and I spent two nights in the hotel and we wished we could have stayed much longer. The whole hotel was perfectly maintained and designed and the staff was extremely friendly and helpful. We had booked the Dutchy Suite and the room did not disappoint, it was very large, with a full living room, work area, large bedroom and very large bath with a jetted bath. the location in ideal for access to the main attractions and shopping district. We felt very well taken care of and would recommend the hotel very highly. You will not be disappointed if you stay here!

Coming back again. Visited Dusseldorf for business and the hotel does not disappoint. You get this european grand hotel feeling. Didn't visit the restaurant but room service was OK. Event service is friendly and on top of meeting needs. Great shopping around the hotel

The location, the facilities and the service were magnificent. The personal assistant and the pleasant living room area (with tea, coffee and a very comfy area to relax) are unusual nice features that add value to the stay. The rooms are tastefully decorated, with colors that give a sense of calm and high quality furnishing.