Hyatt Regency Dusseldorf

Was there for brunch on a Sunday in October, the food was good, not too many choices, but enough for picking… quality and taste also satisfied. Just the environment and deco are quite old, another table got two guests were complaining about the stains on the couch… generally still a not bad experience.

overpriced and missleading. i booked a room for 2 adults and 1 teenager. on arrical was informed that the room did not include a bed for the teenager and wasnt big enough to put an extra bed in, they then charged us 50 a night for a bigger room. when i showed them the booking and confirmation they said it was assumed that the teenager would sleep in the bed with us.....so we paid the extra 50 a night. on departure they then charged us again by mistake and also charged 35 a nigh to park the car in their car park. food was sub standard and overpriced. TV did not work properly. have been waiting for 2 weeks now for the overcharge to be refunded and nothing so far.

Very good hotel, right at the river. The room is spacious well equipped, nice bathroom, huge TV, comfortable bed and nice bedcloths, big bathroom with well functioning facilities. The brekfast room was very nice, a lot of choices and good quality. The fitness room good be a little bigger with more choices. The hotel is not in the city center but the location is very nice.

Negative -Room amenities -Coffee is extra payment at the reception Positive -Reception staff (sarah) -Room quality -Location

I would like to share my appreciation for your amazing cafeteria staff. They are always so kind, welcoming, and make the atmosphere truly pleasant. A special thanks to Hadya and Bark — they are especially lovely, attentive, and bring such warmth with their smiles and service. They really make every visit memorable. Please pass along my gratitude to them and the whole team.