Rosario Resort & Spa

It must be off season. 5/7/26 We stayed at the round house unit. The door code would not work . Had to drive 4 miles back to town to get cell service to contact booking agent. (Heavy Indian accent with many voices in the background ) After a hour+ got in. Quaint hotel room with great view. Bring supplies nearest restaurant was 5 miles away in town. The Rosario resort in its past splendor is no more. No one to be seen on the grounds and green water in the swimming pool.

The website is misleading. The website says the rooms are spread over 30 acres, during bookings to me it sounded like it was a walled property. It's more like vacation rental buildings (resemble apartment buildings) with regular homes spread over a few miles. They do not provide a physical address during booking or even with check in instructions. This is super annoying . a physical address would be so convenient to locate via google or any phone maps. The remote service was easy enough to reach and they sent a picture of the map but only after I called them after reaching the address provided on the website and not being able to find the rooms. It was inconvenient. They could have just sent this information via text with check in instructions. they were definitely texting with the online check in process, room code to open the door etc.

The resort is fine, although the crown jewel Moran Mansion is closed for renovation. My issue is with their fully remote front desk. I was sent a partial map which did not include the location of our room. Their WiFi was inoperable and there is no cell service. So we had to drive 15 minutes to find a signal to get a complete map, but when we returned to the resort the door code to the room did not work. Another 30 minute round trip to get a new door code ( they did not apologize but said the previous code “had a glitch”. Even with the right map and new door code we were able to access our rather ordinary room ( not accurately reflected on their website) but the WiFi did not work for nearly an hour after we finally got in. Suffice it to say we will not be returning ever again

Looks like the shinning & abandoned. Whoever is running it also lied about their policies and what they’re responsible for. Do not stay here.

Do not book here. The property itself feels largely abandoned, with closed amenities and no on-site staff. This was not disclosed before booking. Customer service is handled remotely (appears offshore), and while they acknowledged the issue by phone and mentioned a possible partial refund, they then stopped responding entirely. We were told to “wait to hear back from management,” which felt like a delay tactic until the stay was complete. Once that happened, communication ended. The unit we received was not what was advertised — listing photos showed a bright space with a vaulted ceiling and large windows, but the actual unit was structurally different with low ceilings and little natural light. This was a clear case of misrepresentation followed by bad-faith handling. Learn from our experience and book elsewhere.