The Caledonian Edinburgh, Curio Collection by Hilton

Our stay at the Caledonian could not have been more perfect! We took three generations of family and had a marvelous stay. Our stay also included breakfast which was delicious. The entire hotel staff was extremely courteous and solicitous and went out of their way to meet our every need.

The hotel and staff are personable. The rooms are well appointed. This is our second time using this hotel that is nicely located so you can walk about city.

Excellent hotel & staff who cannot do enough for you. Great bars & restaurants to make your stay comfortable. Great recognition of Diamond lifetime member & upgraded room. Will definately be back soon. Special mention to Cath & Linda who were both extremely helpful. Both are assets to the hotel.

Perfectly located within the city and a well presented and luxurious residence. Staff were incredibly professional and delivered exceptional customer service. We really appreciated the local knowledge and advice for myself and my overseas delegation for both sightseeing at the weekend and restaurant recommendations. Will definitely be planning a return visit in the Autumn.

The Caledonian is very well located for many of the historical attractions in Edinburgh. A reasonable walk from the train station (20 mins) with great views along the way of the park, historical statues and monuments and the Castle. The atmosphere in the hotel was welcoming from the doorman on arrival, to the reception and concierge staff, the bar and restaurant staff. Always with a smile. Our room was fabulous and overlooked the front of the hotel and the main Princes Street. Though the street was always busy, the noise level was low and we were not disturbed by any street noise. The bed and pillows were very comfy. There was a coffee machine and tea making facilities. The bathroom was well equipped with toiletries, fluffy towels and robes. Lots of wardrobe and cupboard space with ample coat hangers, and a safe. Cleanliness across the whole hotel was faultless. My only disappointment, and why I have given 4 out of 5, was with the booking process. The first member of the reservation team was very hard to communicate with and we had difficulty understanding each other and my requirements. I found myself having to change the booking the following day to meet my requirements. Also it was not made clear to me that the booking did not include breakfast. Unfortunately we found this out when we arrived for breakfast the first morning. And though it was a nice breakfast, we did not feel £35 pp was value for money. On top of this, a service charge is added. And also on drinks and restaurant meals which makes eating and drinking in the hotel expensive. On two occasions we took our evening meals in the restaurant and on both occasions my starter was lukewarm. It had obviously been standing a while before bringing out. The same happened with our coffees. They could do better here. Apart from these few issues, we enjoyed our stay at the Caledonian very much and would stay again.