Kimpton Charlotte Square

I had a short stay at the Kimpton in Edinburgh, and while the hotel and room are very stylish and on-brand for Kimpton, the room's bathroom was so poorly designed as to make the stay slightly uncomfortable. I stayed in a King Premium room, and the thing I appreciated about the room was the very comfortable bed and pillows, as well as the stylish decor of the main bedroom area. That said, the bathroom was so poorly designed as to be almost non-functional - and let's be honest, a hotel room's bathroom is just as important as the living space in order to feel settled and comfortable. The bath-shower combo is so narrow to stand in that to turn around in it felt precarious and almost dangerous without actively concentrating on not tripping and falling. And, the sink and vanity ledge was so small that I couldn't balance my standard sized toiletry bag on it without it falling, there was nowhere to put your toiletries, etc, so I had to use the living area to unpack my toiletries! Sure, the bathroom is new and looks chic in a website photo, but using it felt like trying to get ready in a dollhouse. The hotel itself is in a very central location, and the nightly Kimpton happy hour is a great touch as always. The staff was friendly and professional, and made us feel very welcome. But, I have to note that we didn't receive a text or call after check in to let us know our room was ready, like we requested, which was an inconvenience when you're tired from travel and eager to get settled in. Overall, the room had good sleep quality, and was stylish - but for the premium price, the room lacked the functionality that I'd expect and had experienced at other Kimptons...

I've been staying at the Kimpton in Charlotte Square for many years. It is hands-down one of the loveliest, friendliest, and most fun hotels in Edinburgh. This trip was specifically awesome due to the attention that the staff took to make sure I had a lovely stay. Kim upgraded me to an awesome room with a view of the castle; I had a free complimentary bottle of wine in my room one evening; and an awesome massage and treatment for my mum in the spa. Thank you Kimpton Hotel for everything you do to make a stay so special.

We truly loved our stay at the Kimpton Charlotte Square. It is the perfect walkable location to all attractions. Our room (211) was large and the bed was extremely comfortable. Staff at the hotel is 10/10 - friendly and approachable from top to bottom. Can’t wait to return.

I wish I could give this hotel 5 stars. It was beautiful and full of amenities. However, the reason one stays in a hotel is to sleep and I didn't get any because the bed was horrible! There was a major crater in the middle of the bed and I felt like I was hanging onto the side for dear life! The mattress was also extremely hard. I don't understand why a hotel has so many nice things, but won't take the time to replace old mattresses! If you aren't sleeping at this hotel, you will enjoy the onsite restaurant and bar and love the atmosphere.

It is a good looking hotel but the room was very cramped. At similar rate I got much better rooms in different hotels and stayed there on my next two visits. I had a backside view from the room and had very little light coming through the windows. The bed was comfortable and had good sleep but everything else about the hotel was quite forgettable. Hotel is in a great location and staff is very nice.