Stayed here for my 40th birthday and was not disappointed. On arrival we were shown around the hotel and shown were breakfast would be served, were the spa was and the bars. We were also told about the social hour - basically between 5-6pm certain drinks were free for hotel guests. We were upgraded to a junior suite - very clean and comfortable; nicely decorated. One of my favourite items in the room was the Dyson hair dryer. The shower was also very powerful and bed extremely comfortable. Mini bar, coffee machine and kettle provided with tea, coffee, milk and biscuits. Breakfast was a continental Buffett, but you could order certain items. Food was very nice, plenty of choice. Plenty of staff working to help out. The spa was nice; clean and staff were helpful. I had a deep tissue massage - very relaxing and would highly recommend Nothing was a problem for the staff; very polite and helpful. There is an extensive list in the bedrooms if you forget anything from yoga mat to tweezers. The hotel is nicely and colourful decorated. It’s about a 15minute walk from Waverley station; umbrellas can be borrowed if raining. Quiet at night not noisy. Honestly could not fault this hotel. Will defiantly be back.

This is one of the finest hotels we have ever stayed in. The hotel is beautiful inside and outside, yet feels like an authentic Edinburgh hotel and not a chain. The lobby opens up to an atrium which is a fantastic place to sit. We had breakfast included with our reservation and it was amazing. But what really set this hotel apart from others is the staff. Not only are they outwardly friendly, which really sets the tone, but they are amazingly helpful. We had a knee injury that occurred prior to arrival to deal with. The staff scrambled to help us out with a wheelchair and all the ice we needed. That caring made a huge difference to us. The location is close enough to the castle and the Royal Mile to be able to walk to it. But Uber and taxis are readily available in Edinburgh if you choose not to walk. Just outside of the hotel is a sort of alley that is full of restaurants and pubs. We went to the pub Dirty Dicks twice. We also had lunch nearby. When we return to Edinburgh, we are going to insist on staying here. Congratulations to the hard working staff for making everyone feel special.

Absolutely beautiful hotel in a fantastic location with very friendly staff. I will admit it I’m a hotel snob 🤷🏾‍♀️ but when sleeping in a strange location and spending money, I’m allowed to be. I walked from the train station which is more than half a mile but less than a mile from the hotel. Wonderful google had me cross over rose street so I was turned around a bit. Note to others make a right and don’t cross the street. The hotel is tucked in what would be something similar to a brownstone. Just look for a posh gentleman or gentlewoman standing out front. The room is very well appointed including a towel warmer. I mean who doesn’t want a warm towel after a shower. There’s a great seating area and comfortable bed. I did struggle turning on the tv but I took that as a sign that one shouldn’t be watching tv while on holiday. Although if you’re in the US we know we don’t get holiday, we get a few weeks of vacation and don’t push it with how much you take at once 🙄 PS they have a social hour between 5 and 6pm so complimentary beer and wine whoop whoop If I’m in Edinburgh I’m definitely returning, thanks for a great stay Kimpton

Enjoyed our Easter visit to the hotel and after reading previous reviews we ensured we’d booked the valet parking service Service was friendly and very good. Rooms were comfortable, enjoyed a nice cocktail in Baba and was great to be able to take a short walk down the corridor for a meal at Aizle as it was pouring down outside. Breakfast is served in Baba and was pretty good. We visited the spa for a couples massage which was good. I was hoping for a bigger spa so we could relax around the pool, but the facility was really a pool with sauna and steam room Would definitely stay there again

I am a seasoned traveller. I have a background in the airline, hotel, and travel industry. I changed career becoming a business owner within hospitality. My about 370 posts on TripAdvisor concerns private travelling, for which I have paid. LOCATION I highly recommend Kimpton Charlotte Square for the location. The hotel is situated in the middle of a street facing a small park. This allows for peace and quiet time as opposed to upmarket hotels you find in more busy parts of Edinburgh. ACCESS TO RELEVANT SIGHTS I walked around. I did around 20 km a day and walked easily and safely to fantastic venues and sights. Edinburgh is a safe place to visit. The Scottish people are friendly, helpful and have a great sense of humour. Kimpton Charlotte Sq. is very central to everything. It is easy to walk back for a change of clothes or a break between sightseeing, eating out and eating in. I recommend a visit to the Royal Britannia, the castle, the botanical gardens, The Holyrood Palace, and the National Museum of Scotland, to mention a few. If you are looking for proper tailormade quality woollen wear, jackets, coats, etc., I echo the hotel recommendation of Stewart Christie & Co Ltd, which you will find 3 minutes’ walk from the hotel in 63 Queen Street. HOTEL The hotel has short of two hundred rooms. It feels like a small boutique hotel with only thirty or so rooms. There is plenty of space in the café, restaurants, lobby, and bar for guests to spread out, and chill outside the rooms. HAPPY HOUR 17.00 – 18.00 On the house and included in my stay (room 242). In my room the minibar was also included. BREAKFAST As of 1 April 2024, the full breakfast buffet as well as any orders for hot dishes on the breakfast menu are included in your breakfast if you are a B&B guest. Check my photos for views of the cosy breakfast rooms. I should add – if you are a “coffee-holic” like me, there is a barista !!!! 😊 preparing coffees every morning. However you may take your coffee, he will make it. IHG MEMBER REWARDED FOR PROTECTING THE ENVIRONMENT A first for me – and I am impressed. Kimpton Charlotte Sq. is an IHG hotel. As an IHG member, you are offered points towards your membership, if you forgo housekeeping. Personally, I do not need someone to make my bed, and I can reuse my towels, and prefer to do so. You are rewarded with IHG points if you decide not to have the room serviced on days you choose. More hotels should copy. Rather than the standard “reuse of towels,” which can bring housekeeping in trouble with some guests, the sign here (see photo) means no one enters the room. I find that safe and easy for both parties. DINNER Plenty of good options to dine at the hotel. Make sure you reserve your tables well in advance, they are popular and busy places. Locals come here too. I am a great fan of BABA, which is the hotels very sought after Mediterranean restaurant. STAFF Way back, when I first approached the hotel, there was an “ups - not too impressed” situation. I reached out and was put in contact with the Hotel Manager via the General Manager and all was sorted. You must allow for language barriers, cultural differences, etc. I got the room type, I prefer, and I really enjoyed my room. Spacious and with a spacious bathroom. My room was nicely kept and clean, so was all other facilities at the hotel. I only met engaged, interested, and dedicated staff. However, I must mention a gentleman who turned out to be my housekeeper on one of the two days, where I used housekeeping to freshen up my room. We met in the door as I was leaving. I said: “I have a cold; would you please leave me an extra toilet roll?” When I returned later in the day, he had indeed left me an extra toilet roll. HOWEVER, he had also left me an extra box of Kleenexes on my nightstand. That speaks volume towards care and an eye for detail. I am grateful, and I am really impressed. DECIDING FOR KIMPTON CHARLOTTE SQUARE I read reviews, looked a map, and did my homework. I will return. I thoroughly enjoyed Edinburg, the hotel as a venue and the location. And then there is the Scottish wool coat in progress, which is an excellent excuse to return – I mean, I must come out for the first fitting ?!?