Kimpton Charlotte Square

An absolute gem in the heart of Edinburgh! From the point of stepping into the hotel, I fell in love. A wonderfully warm welcome with kind and efficient check-in (despite being very early). They kindly looked after our bags and on our return later in the afternoon we were shown to our room where our bags were waiting. Our room (a double premium) was HUGE! A big comfortable bed with a sofa and all the other expected furniture. We looked out onto the conservatory and were not aware of any noise or had any disturbance during our stay. We had already booked to eat elsewhere but the restaurant and food looked great, from what we saw, and I would definitely be tempted to eat there when we visit again. And visit again we will.

We had an amazing stay over Christmas with our family, all the staff made the Christmas experience making so much effort and going the extra mile to ensure our kids had a magical time, they did so much with many special surprises that we really do think it was amazing. The food was great and the room was fantastic, we really enjoyed the spa. Special mention for Gavin and his team of Valets who were extremely attentive and helped with my car and EV charge also Raghdai the guest relations manager who was fantastic always very helpful friendly and making a big fuzz for our kids. Thanks to the entire team very making our Christmas in Edinburgh a great experience Kind regards Graeme

The hotel exceeded our expectations! It was beautiful, our room was amazing (double premium) and the whole hotel was clean, luxurious and welcoming. The hotel bar and pool were also great. The hotel was within walking distance of everything you needed! Would definitely visit again!

We’ve just arrived and are a little disappointed. After driving for 8 hours we parked up outside to find there was no valet parking available. I understand it’s tricky due to the location of the hotel but I’d have hoped there would have been someone able to meet us and park the car. We booked through Amex and were able to get a room upgrade. However the upgraded room is very basic for a 5* hotel and there is hardly any hanging space or draw space to put away our clothes. We’re staying for 5 nights. The room is clean but small, we’re having to use the table and chairs for our clothes so I doubt we will be relaxing in our room. There’s no mini bar. I’m hoping our experience will improve and will write a follow up at the end of our stay.

Visited the Kimpton to celebrate my husbands birthday and our wedding anniversary. From arriving through the doors we were made to feel so welcome. Jack greeted us and help with our bags he was so lovely. Checking in was smooth sailing. They acknowledged our celebrations which was so lovely. We took advantage of the social hour down stairs again staff couldn't be nicer atmosphere was fab. We ate in Baba restaurant. The food was lovely and again we were greeted with such kindness and super friendly staff. All in all an exceptional experience from start to finish. Our first visit but definitely won't be our last.