Kimpton Charlotte Square

I’m a member at the spa. The experience today was even more delightful than usual. The sauna was at a perfect temperature and, as always, the changing room was spotless. Thanks to Dawid and the team

Stayed here one night, having reserved through the Amex Fine Hotels & Resorts program. From the moment I entered I felt welcomed. The front desk staff were friendly and chatty in a way that was genuine and not forced. I mentioned a local reservation I had and they checked with concierge for his opinion on that, just to make sure it would be what I was expecting. Bed very comfortable, no street or hallway noise, strong wi-fi. No wait to check in or check out. The FH&R program includes a complimentary upgrade, free breakfast, an on-site credit, a welcome amenity, and early check-in / late check-out. I took advantage of early check-in and staff walked me through all of this. I was offered an upgrade but declined, as the standard room was very comfortable and met my needs. I used the on-site credit at the Baba restaurant, which was excellent. Breakfast buffet was very good and staff there were excellent. I was offered late check-out but didn't need it. The welcome gift came with a handwritten card from one of the check-in staff, which I appreciated. As I said above, I felt truly welcome here, one of my favorite hotel experiences ever!

My wife and I hosted our post ceremony wedding dinner in the private dining space here at The Kimpton and it was perfect! The food was provided by the Baba restaurant next door and was wonderful value for money, everyone left full and happy! The staff both on the night and on the lead up to it were incredibly attentive. We almost had to completely change the plan rather late minute and the staff took this in their stride and were prepared to accommodate with very little notice. "The cellar" had its own bar and area to hang jackets etc which was very much appreciated. If you are looking for a place to host a private event that is central, welcoming and adaptable then I recommend you get in touch with The Kimpton!

Beautiful hotel with lovely friendly staff. Special thanks to Garry (concierge) for relieving stress and making us feel so welcome. He went above and beyond to help us with our car parking. We also enjoyed complementary drinks in the garden bar which was a nice touch. We hope to return in the future.

I like it and not much complaint about this hotel. The service level is alright, and everything else are okay. No special things to mention but good location and okay room to stay. The parking close to hotel or uber/lyft area is far, and also some restrictions to the hotel. Overall, it's alright but I couldn't think of anything special.