Norton House Hotel & Spa Edinburgh

Norton House is a lovely facility. My room was quite spacious with a view out to the grounds. The staff was very friendly and helpful. As I was part of a coach tour, it was entertaining to see almost all staff, including the bartender and restraunt staff, coming outside to quickly offload our luggage and deliver the cases to our rooms. The food at the group dinner was good, but not great. On the other hand, most of us thought the hot buffet and continental breakfast at Norton House was the best of our trip. The hotel also has a large (25 meter) indoor pool, hot tub and sauna. Now the negative. From Norton House into City Centre Edinburgh is at least a 35-minute drive. If you are going into the city for only one day, that is likely not a big deal. But if want to be in Old or New Town in Edinburgh for several days, you'll probably want to stay closer. On the other hand, Norton House is not far from the Edinburgh Airport, so it's a great location if you're staying only a day or two and just passing through. But keep in mind that, other than the hotel restaurant, your dining options are limited, and you'll need a taxi to get anywhere away from the hotel grounds.

From the moment we arrived we felt very warmly welcomed by the staff. The porter, called Dave, what a gem of a guy he is. His enthusiasm in helping the guests like us with backbreaking weight of luggage is remarkable, giving us the impression that he love his job. The standard room, although not spacious is nicely presented, cleaned to very high standard. We met Pearl, the housekeeping staff. Very sweet lady; she provided us details in getting to Glasgow. (Bus 900, 20 minutes walk from hotel’s front door £10 day return, 40 minutes comfortable journey). Nothing is too much trouble for Pearl, she even walked us to the back of the hotel to show us the way to the short cut to the bus stop. We stayed 3 nights so we had the opportunity to try breakfasts menu on offer. Very good selection. Natalie, one of the breakfast staff is very friendly and attentive. Always quick to replenish our hot drinks and clearing away the used glasses and crockery, she took interest in knowing how are we enjoying our break. Although we stayed 4 days in total we only managed to use the Spa facility just once because we were busy exploring Edinburgh. The spa and gym are in a separate building. Huge reception rooms, locker rooms, thick and fluffy towels, lounge with comfortable sofas, books, magazines, coffee and drinks bar. The stream room, sauna, jacuzzi and pool are modern. All very clean. Next time we visit (hopefully in December to visit the Christmas market) we’ll try to make time to enjoy and relax in there. The car park is massive as well as the very well cared for grounds. The gardener must be proud for all the hardwork they do in keeping the huge ground in impressive condition. If you’re not into city exploration and spa treatment, Norton Hall has extensive forest grounds for walking enthusiasts. To simply put it, Norton Hall Hotel is exemplary in every aspect. I look forward to our next visit.

Really enjoyed our short stay at the Norton House Hotel. Beautiful room and friendly helpful staff. Even though there was a large wedding when we stayed, we were able to get a parking space okay and the service in the hotel did not seem to be affected by the wedding. Used the swimming pool and was impressed with the spa facilities. Very close to the airport. The hotel can be accessed direct from Glasgow Road although the entrance is quite hard to spot. Lovely stay and hope to come back again soon!

We held my husbands funeral here, the room was set up lovely, the food was great, infact it was all 1st class, everyone enjoyed the day and evening. Carol K couldn't do enough to help the day go smoothly. Thankyou to all at the Norton Grange Hotel for making our day so memorable.

Really good stay. Lovely room, nice facilities. The room was well equipped with French doors opening to a small patio. The pool was great with nice products. Breakfast was delicious with lots of options available. Staff were all polite and helpful.