The Scotsman Hotel

Our stay at The Scotsman Hotel was exceptional. From the moment we arrived, the reception team made us feel very welcome. They were attentive, friendly, and professional throughout our visit. While the entire team was fantastic, we want to especially highlight Sudan, the Deputy General Manager, and Queenie, the Front of House Manager, who both went above and beyond to ensure our stay was perfect. The breakfast was excellent, featuring a great selection and quality that set us up for the day. The hotel’s stunning Picture House is another highlight; it’s a unique and charming feature that adds to the character and magic of The Scotsman. This hotel combines elegance, outstanding service, and thoughtful touches right in the heart of Edinburgh. We highly recommend it to anyone looking for a memorable stay.

I want to special thank hotel staff Mr Greig, who is really helping me solve my issue with another platform booking; knowing it is hard to make any changes, Mr Greig is still willing to assist me further, I really appreciate it a lot; and the extra miles Mr Greig did really make my stay more enjoyable and memorable. The hotel has a really very heritage feel. Good location, just next to train station.

We had a fantastic stay at The Scotsman Hotel, right in the heart of the city. The location is perfect, with amazing views that make the whole experience even more special. Booking directly came with some lovely perks ,a complimentary bottle of prosecco on arrival and mini whiskys in the room, which was such a nice touch. A special shout-out to Queenie, the Front of House Manager, who kindly assisted us with directions when we were lost in the middle of all the roadworks in the city ,truly going above and beyond. The reception staff overall were very attentive, welcoming, and helpful throughout our stay. This place has a real sense of magic and charm. We would absolutely recommend it to anyone visiting Edinburgh.

My husband surprised me with a stay at The Scotsman Hotel, and it truly felt like something out of a dream. From the moment we walked in, we were treated with such warmth and care. Queenie was absolutely amazing — she welcomed us so genuinely, checked us in, and even took us up personally to our room. Her kindness and attention made the whole experience feel so special, and she set the tone for what was an unforgettable stay. When we opened the doors to the Penthouse, my breath was taken away. The living room was simply stunning, and the view was beyond words — we could even see Edinburgh Castle right from our window. To make it even more magical, that same breathtaking view could be admired from the bathroom, especially while soaking in the bath. It felt like a fairytale. We also had the chance to peek inside the Picture House — what a hidden treasure! The beautiful red seats and charm of the space made it feel like stepping back in time. A special thank you also to Charlie, the concierge, who was wonderful and made sure we felt completely looked after. This stay was more than just a hotel visit; it was an experience filled with romance, beauty, and memories we’ll never forget. The Scotsman Hotel, along with its incredible team, especially Queenie, made it truly magical.

We stayed at The Scotsman Hotel in August and had such a wonderful experience. When we arrived, we realised we had accidentally booked the wrong dates and were starting to panic. Thankfully, Queenie and Sudan were absolutely amazing – they remained so calm and reassuring while helping us secure a new reservation. To our delight, we were also upgraded to a room with a stunning view of the city. Since it was my birthday, the team went the extra mile by surprising me with a birthday plate and a personalised note from Queenie, which was such a thoughtful touch. Sudan was also brilliant in giving us great recommendations on things to do in Edinburgh, which made our trip even more special. The Scotsman Hotel is not only a beautiful place to stay, but the team truly made us feel cared for and welcome. We can’t thank them enough for turning what started as a stressful situation into an unforgettable experience. Highly recommended!