W Edinburgh

We spent 6 nights in the James Craig Walk section of the hotel. Outstanding! Amazing experience. Housekeeping and turndown service were great. We had breakfast every morning in the hotel. Food and service was so good we didn’t want to explore local bakeries/cafes/coffee shops. Awesome experience at the unique looking hotel. Best hotel location in Edinburgh with convenient access to trams, trains, and busses. We’ll be back to this property!

Visited the incredible terrace at W with a friend for a cocktail on 24th August. The server was amazing. Sat us quickly and was helpful and friendly. We ordered two espresso martinis. They arrived and didn't taste that good and did not have a creamy top. Also, be ready for plastic 'glasses'. The seats we were sitting on looked dry but was actually quite wet, making our experience uncomfortable. We then ordered a second drink. My friend got a Hugo Spritz. Can't really go wrong with that. I ordered a Margarita... I was asked if I wanted the special, which has cranberry juice in it. I decided to order a standard margarita. It arrived and I was too shocked to say anything. It was transparent! I also had a clear view of the person mixing the cocktails. A margarita is usually shaken. My drink had been swirled at most. My drink had no lime in it it was not enjoyable. These cocktails were £15 each (plus a tip). I really wanted to have the best time but it was expensive and disappointing. The servers get a lot of praise but the 'mixologist' is in the wrong job.

My friend and I had lunch at the W Edinburgh 2 days ago. I found it to be a wonderful experience. Spectacular views over Edinburgh and very well trained staff.... ..in particular Oceane was very professional and extremely friendly.However the manager Edwardo was called as I wanted to pay cash. He was very cold, no courtesy or eye contact.and I didn't find him at all professional. I used to own a restaurant and your waiting staff got 10/10 from me. In my experience a business is only as good as the staff and Edwardo didn't leave a good impression with my friend and I.

I had been to W in Barcelona for cocktails so thought we would visit the one in Edinburgh. Great views all around the City and we had a perfect day to sit out on the roof top bar. Highly recommend! Cocktails around £15 and table service provided

I stayed here for three nights with my wife and two children. In general, it was a positive experience and we would stay here again. The good: the service upon arrival was really notable. They greeted us with fruity drinks, helping with bags, and helped me check into one of my rooms right away, despite arriving before official check in time. Our rooms were stylish and in good shape. Beds were a little soft for my taste but pretty luxurious. We used the gym a few times, it was relatively large, pretty well kept and not crowded. Concierge was very helpful, helped us pick out a perfect breakfast place. Location is good, right in the middle of everything. And hotel was responsive digitally when we asked questions and made arrangements before our visit. Could have been better: we requested adjoining rooms well in advance, and didn't get them, which I know isn't guaranteed but was still a bit of a bummer. We had rooms in the quarter house (I think) which once again were nice, but on the smaller side. Bathroom was also pretty tight. When traveling with kids with luggage for a longer trip, even with two rooms, it was a little cramped. Is this place 5 stars? Eh, maybe not quite. But certainly a nice place, well run, and a good stay for us,