Hotel Marques de Riscal, a Luxury Collection Hotel, Elciego

We had a magical one night (two full days/late check out as Titanium members) at this captivating hotel. We have travelled around Europe (and Spain) extensively and this hotel will be one of our top 10 hotel experiences so far. Every staff member was a delight! We were celebrating our anniversary and tried to get an upgrade using our Bonboy NUA, but we were unsuccessful since the hotel was full. However, we were upgraded without having to use our NUA to a Riscal Suite with the vineyard view. We will definitely come back in the future for another amazing stay. We loved the library views the most. Thank you!

Where do I start? Originally booked this hotel for 3 nights as a treat during a much longer holiday we were enjoying in Spain. We enjoyed it so much we extended our stay for an additional night. Service was exceptional from the valet and doormen to the Maitre D. Every single staff person made us feel at home and catered to all of our needs. After not being able to get a good swim in for some weeks, the 25 mtr indoor pool was a welcome relief. Such a beautiful pool to swim in and the tempearature was just right for knocking out some laps. And then there was the steam room and sauna to enjoy as well. I also availed myself of the day spa over a couple of days and was treated to such a lovely experience, felt like I was floating afterwards. We tried all of the restaurants, and I would say the services was beyond comparison. I have to say was that I thought that the food in the Gastronomique restaurant was a smidge underwhelming. Nothing to complain about but at those prices, you do want it to knock your socks off. But our host Jesus on both nights was so warm, welcoming and knowledgeable it was easily overlooked. For the first three nights we just stayed in the hotel relaxing and availing ourselves of all the amenities (wine tour, library, spa, pool, stuuning views, gift shop etc) and finally on the last day we ventured out to Laguardia a little medieval town about 7km away. A nice little short side trip for a few hours. When eventually we had to leave I did think I would love to come back to experience it all over again. I can't speak highly enough of this hotel and the staff.

The hotel is beautiful with a great view of the Marques de Riscal vineyards, the Sierra and Elciego’s historic church. The rooms are spacious, very clean, and the A/C worked perfectly ( we usually have problems in Europoean hotels even in 5 star hotels). The hotel is also conveniently located to visit by car the towns of Laguardia, Haro, Logroño, among others. The best part of the experience was the service. The staff is very dedicated, knowledgeable, helpful and enthusiastic. Kudos to them and their General Manager for being a great leader.

Simply upscale hotel with luxurious environment, wonderful and professional staff, luxurious and very comfortable rooms, wonderful and elegant food. Every need was fulfilled by the staff, gorgeous spa an pool. Do not miss dinner in one of the two excellent restaurants! Not to miss!

Most likely the best hotel I’ve ever stayed at! ( and I have been to many 5* hotels around the globe). It’s truly a unique property Frank Ghery is the architect and the whole building is incredible. The restaurants have great views of the church and the mountains and the whole hotel is surrounded by wineyards. I loved the reading room with the fireplace in the 3rd floor and the sauna was one of the best I’ve ever been to. The gym was very good too and so was the spa overall. Breakfast was amazing but they served too much food. They should ask guests whether they want everything in the menu. Arantza and Luz Marina from the restaurant were always super attentive and very sweet! The service in the hotel was amazing overall. The stay included a guided tour to the winery, wine tasting and also a couple of bottles in our room! Marqués de Riscal Reserva is one of my favourite wines ! Last but not least, the room (Riscal Suite) was huge and amazing. The bed was super comfortable and I loved the design of the 2 sofas. I wanted to bring them home with me !! Design is incredible. Things to improve: - no USB C connectors next to the bed. Come on, we are in 2025 and all iPhones/Android phones use this type of cable - no shower next to the sauna. You make the whole aisle wet and need to walk like 50 meters until you reach the shower - missing welcome gift. When I got to the hotel they asked me whether I wanted 1,000 Bonvoy points or a gift (bottle of olive oil). I chose the olive oil but they never gave it to me. I did not receive the 1,000 points either. Disappointing