Schloss Elmau

It’s still a 10 out of 10 and one of the most kids friendly hotels we have ever been. The Mountain View is quite atmospheric and you shouldn’t miss the cake at the teasalon is fantastic. The resident manager Mr. Mueller and his team from the hideaway had done a brilliant job on us. People like him are making the difference and they are the reason to come back. A big thank you for the magic time!

Elmau is a beautiful and unique property, surrounded by an incredible amount of space and nature. The entire area is huge, so you can breathe fresh air, enjoy long walks, experience the silence, and truly disconnect from everyday life. This sense of space, peace, and tranquility is what makes Elmau different from many other hotels. For me, the experience starts with the welcome, and the check-in was quite standard. Throughout the stay, the service was average. I expected something warmer, more attentive, and more personalized from a property of this level. The spa, however, is unbeatable. If you are looking for a place to truly relax both physically and mentally, this is definitely the place. The variety and number of saunas and pools are impressive and make the spa experience one of the highlights of the stay. Breakfast was quite average, and the service there was rather weak as well. Overall, Elmau is a wonderful place if your main goal is relaxation, nature, fresh air, and enjoying an exceptional spa. At the same time, I would encourage the hotel to pay more attention to the details, refresh some aspects of the property, and especially invest in a higher level of service and hospitality. With these improvements, the overall experience could become truly exceptional.

Arrival: at previous hotel checkout, had them call Schloss Elmau to inform them we were on the way on the train, and they were there to pick us up when we arrived at Klais train station. Room: we got the most basic room which was already amazing, with a most spectacular view on the balcony. The room is small but perfect. Listed as a "queen" bed but it was a king size more in reality. My only worry is not all the rooms in this category has a balcony which really changed/enhanced the experience. Lack of aircon was completely okay even in AUG with temp to 80s. Cooled to 60 instantly at night, again having the large balcony helped a lot over a small window. Dinning: One exception to perfection was the dinning options were limited. There is a heavy push to book the La salle buffet experience (80 Euros) as the only option when you arrive for possibly the entire stay. If this is not something you want, then I highly suggest you contact the hotel way in advance to arrival to book reservations at other restaurants. Otherwise only other option is the bar, which does have a limited but very good menu and a GREAT view. Activities: So much to do. Highly recommend the sachen trail or another trail for ebike rental. Very unique experience. Very good equipment Amenities: The hotel is BEAUTIFUL. Just incredible the different areas, pools/ saunas, nature spring pool, and lounging spaces that no space ever felt crowded. We will bring our kid next time as theres a lot of play spaces and activities for them as well. Do note that the adults pools are clothing option and a lot of fully nude adults in the pools/saunas. The music program was included and easy to book for guests.

Truly wonderful in every respect. If I wasn't so busy, I'd provide a much more detailed review. But , as frequent travellers to top hotels, this ranks among the best. As a spa resort, it is simply unbeatable.

Everyone loves dogs right? So cute! The way they love their master unconditionally. The way they bark until 2am on the terrace outside your room. Lovely. After 1 night ruined by a barking dog on the terrace of the room below, reception told me there was no dog registered there. And if there were there are very strict rules about how they are kept. Anyway I then saw the dog, asked reception again and was told he shouldn’t be there, but would be gone tomorrow. Next day I saw from outside that the room was empty and was looking forward to a quiet night. My wife lying on our balcony told me she just heard a dog barking - in the room next to ours. Stress levels risng. This dog turned out to be quiet at night. Though he barked if we went on our balcony - defending his territory I guess. They gave us a bottle of champagne but wouldn’t let us move away from what was obviously the dog section of the hotel. (The 2 floors below reception in the Retreat). They are also a little noisy in the afternoon due to being below the restaurant terrace. I love this hotel otherwise and will go back again next year. I just found it very disappointing that having known that the dog issue was inconveniencing us, they then moved another dog in next door. Way to treat a customer who has returned 5 years in a row.