Domes Aulus Elounda, Curio Collection by Hilton

From all points of the hotel, the views are absolutely stunning. The guest relations team make sure to go above and beyond to make your stay perfect!

One of the best hotels we've stayed in. Firstly, let me say. This experience was only achievable through the absolute amazing staff in Domes Aulus. Every single one of people we have met have been truly geuine and warm. We arrived late into the night, and when we checked in we realised it wasn't the room we had originally booked, but it was too late to go back down to reception to deal with it. We spoke with Ioanne, one of the managers in the morning and she remedied the problem straight away. I can't describe how helpful she was, she done everything she could to make our holiday as good as it could have possibly been - just an all round fantastic human being. The setting of the hotel is stunning, the food even more so. Everything is so fresh and appealing. The "pour your own" beer stations dotted around the hotel are a personal favourite of mine...obviously. I could go on about how stunning and modern the rooms, restaurants etc are but all I can say is the photos on the website are exactly how the hotel looks. Like I said all of the staff are a credit, but a special shout out to Jason. The young gentleman who is unbelievably warm and kind and is an embodiment for the full hotel and team. Cannot wait to return. Sean & Carol

We are so grateful to the staff for our experience at Domes Aulus Elounda. From check in to check out we had a unbelievable adventure we will always remember. For us this trip was purely about relaxing and winding down. However for the explorer this resort also provides so many wonderful opportunities in terms of local history, town culture and much more. Our experience was unforgettable and we look forward to returning for a longer stay. Below highlighted are some pros/cons Cons: - Waiting for a cart. Due to steepness of the area, will likely have to wait on golf cart/car to take you to Greco Levante. Rides come very often, however with the dinner rush, sometimes cars/carts are quite busy. This is difficult for any staff, give yourself a 20 minute buffer on your reservation for dinner and you'll be good. Drivers did a great job all week with the full capacity and were very friendly (& funny). -Lack of TV channels/apps: Could not access nor get on Netflix or similar entertainment apps, most channels were similar for stream cast. Phone not able to streamcast with TVs -Reservations: Luckily the concierge did an excellent job getting us onto our reservations. However alot of the resteraunts were already booked up so sometimes we had slim pickings. We did miss one reservation due to an error in the system. The concierge acted fast and got us into another resteraunt on our last night. Laundry: We put out some clothes to go to laundry. They were sent out on Monday before noon and we did not get them back til the day we left Thursday. I had to make sure front desk knew that we had to leave at 11AM to catch our flight, otherwise laundry would have come at 1PM. There is a 30% fee for same day service. Grab and Go: The grab and go at beach was great! However I wish they had a small grab and go up by reception too, rather than just drinks. Do know you can get a burger or similar at blue bar however you must sit down. Also did not see much in terms of snacks at Greco Levante during the day maybe I missed that. Pros -Concierge: Going above and beyond for guests. Whether it was a reservation, a question on things to do or general inquiries, concierge was able to handle alot of different small issues. This also lets front desk handle other things. I likes this set up. Grab and Go: Loved the grab and go at beach but like i said with they had one more up by reception. Blu bar burger was one of the best I have ever had! Id say the bar had better food than the resteraunts. The Blu bar is excellent for a pool side snack. Cool living: I personally thought that the breakfast at greco levante and the room views were well worth the features for cool living. Parking: Our rental car was easy to park by our room (618) Birthday/Celebrations: Staff sent a small cake for my partners bday with a card. An excellent touch. In all we are already talking about next years plans to return! Bottom line, go to concierge if you have a question or dont understand something.

Thank you to Joanna and all her colleagues for an unforgettable wedding day / holiday to Domes Aulus Elounda Resort. We can't fault anyone at this resort for all their help everyday of our 10 day stay. A special thanks to Joanna for all your help making our Wedding Day so special. Thank you all once again.

From the minute we arrived until we left we received excellent customer service. Every member of staff was keen to help and go that extra mile. The facilities were perfect for our needs, a selection of restaurants all serving excellent food: Italian , Thai, Greek/themed evenings and an excellent self-service restaurant, also with themed evenings. A small, but perfectly formed, gym is included and classes were available too, e.g. yoga on the beach. Although we didn't try it, there was a spa. The view from all of the pools is spectacular. There is also a small private beach just a short walk from the main hotel. There is a choice of accommodation from basic to luxurious that vary and some have individual pools and balconies. Every room is tended to by kind and efficient staff. It's true that there is a very steep hill from reception up to certain accommodation and the infinity pool, however the staff provide a regular shuttle service so you don't have to hike. There are lots of things to do, including boat trips, general sightseeing and shopping in the nearby local town. Local cuisine is excellent too. I can't praise this hotel enough and I'll definitely be going back.