Elounda Beach Hotel & Villas

What a great Location..! What a great property to stay..! Excellent and friendly staff, upscale services. A great choice of restaurants with excellent food choices. Award winning Dionysus Restaurant. The rooms in a upscale status , with great fac;initieswith great vies to the sea. I fully recommend for those they wish to have an unforgettable stay..! Veghera Bar…Unique Bar in the world…! Simply great.

I strongly urge all existing and future clients to avoid Elounda Beach Hotels and Villas. Our experience has been nothing short of a nightmare, and I feel compelled to warn others about the mafia-type approach used by their guest relations and management. After cancelling our booking—due to discovering that their so-called "preferential" rates were actually higher than public prices—we have been trying to get our refund of nearly €9,000 for over two weeks. The Guest Relations Manager, Lia Prentza, took a full week just to ask their accounting department to process the refund, and is now refusing to provide any bank-to-bank transaction codes or meaningful updates. It is clear that the staff are trained to delay refunds as long as possible. They consistently provided us with misleading information, empty promises, and outright dishonesty about pricing. Their only real talent seems to be stringing customers along and making excuses. This is not the service you expect from a so-called luxury hotel. Save yourself the headache and avoid this place at all costs.

We stayed here for a week in a suite with sharing pool in the spa building. Everything was perfect from the location the small bay to the food and service. It is a lovely 15 minute coastal walk to the village of Elounda and we dined there in the evenings on the edge of the sea. Wonderful place and people.

This is the most amazing property on a magnificent beach. Large rooms, beautiful surroundings and proximity. The breakfast was very good. Cleanliness was impeccable. However, it is the staff that make the resort a five star. The staff especially the front desk were not attentive and plain ignorant. I came back from an excursion feeling extremely over heated. I came to the front desk and requested a bottle of water and a bucket of ice to the room. After waiting in the room for over half hour I left and headed to the store on property to purchase water and ice. Upon my return, I discovered ice but no water in the room. Extremely disappointing service.

I've travelled to some incredible places in my life, but very few have come close to my recent trip and stay at this beautiful hotel in Elounda. I could write a book not a review. The staff were amazing, incredibly attentive, polite, helpful and professional. From the moment we arrived they could not do enought for us. For example, we found the mattress too hard, this was not a problem, they immediately fitted a topper. On arrival, we were upgraded to a deluxe room with steam room and Jacuzzi bath and more floor space. The room was beautiful, perhaps a little dated, buy this only added to the appeal. The hotal has a few shops (including high end jewellery store) and a great range of restaurants, including tradtional Greek style Taverna, Italian and fine dining options. You basically do noy need to leave the resort. There is a choice of 2 beaches. The larger of the 2 has a nice bar, next the watersports area. This aerves snacks and drinks during the day. Make sure you see the guys who work the beach on your first day. The beds they select (ones that are free/available) are the ones you keep for your entire holiday. Whether you lay on the beach or not. So there is no rush to put your towel on a bed, so you can relax during your breakfast. We stayed B&B only, and boy the breakfasts are good. Great selection for all tastes and diets. Breafast staff like all others at the hotel are amazing. There is so much more I could say but I do not want to spoil it too much for you. You must go and see for your selves. We liked it so much we have re booked already for this October. Thank you so much Theodora and to the rest of the team at Elounda Hotel and Beach Resort. Outstanding hotel, outstanding staff and outstanding holiday. Thank you so much and see you again soon. Dean and Samantha