Kempinski Palace Engelberg

I stayed at many hotels of this caliber during my time in Switzerland but this was hands down THE BEST! The level of service was unbelievable. Leonard from the front desk and Patricia from housekeeping went beyond the call of duty to make my stay the most memorable while I was in their beautiful country. I highly recommend this hotel.

I have stayed in many hotels around the world and this is one of the nicest. Old world charm with modern features. Heavy solid doors, wide hallways make it a very unique property. We stayed on the 5th floor and it was challenging to go to the 4th floor to take an elevator to get to spa, pool and restaurant but I presume this was a design issue. My only complaint was no AC but I know that is the law in Switzerland, Location is perfect right downtown. Staff were all excellent. Restaurant was fabulous, breakfast and dinner. Well worth a visit.

We stayed at Kempinski Palace Engelberg during our first visit to Engelberg, and we absolutely loved both the town and the hotel. The hotel has a true palace atmosphere, and we especially enjoyed our spacious, quiet room with its mountain-view balcony. The cleanliness, service, pool, and overall amenities were excellent. It was the perfect place to relax and unwind, and the breakfast was excellent as well. The only minor inconvenience was getting used to the sophisticated touch light switches in the room, which were sometimes a bit difficult to operate. Other than that, everything was excellent. We would happily stay here again and look forward to returning to this wonderful Alpine town and the hotel.

Fantastic service! Fantastic place! fantastic hotel! We stayed there for four nights during our trip around Europe this summer. It was one of our best ever hotel experiences. I have GHA Titanium membership and they really stepped up extra, including by upgrading our room. Laszlo the concierge, Hanna at the front desk, and all of the others made us feel very welcome and well served. The restaurant staff were excellent, and the cleaners too and always very friendly. Great restaurants including breakfast. We rented e-mountain bikes from the hotel (great bikes!) and took a trip into the valley and mountains. We walked to the gondola and took a trip to the Titlis Tower at 3,000 m and with a glacier grotto and the world’s highest Rolex store. The golf course nearby was nice and VERY scenic. The spa/pool was great, massage too. We will come again!

The Kempinski Palace Engelberg was such a pleasant surprise. Set in a charming, laid-back mountain town, the hotel truly feels like the centerpiece of Engelberg. The staff were consistently knowledgeable, and accommodating. They were happy to help with changes to our reservation and offered great recommendations throughout our stay. Our room was beautiful, spotless, and felt very new. The mountain views were spectacular, the bed was comfortable, and the blackout curtains made it easy to get a great night's sleep. The bathroom was spacious and well designed. The only downside was the lack of air conditioning, which made our room quite warm during an unusually hot spell. That said, we understand this is fairly typical for the region. Breakfast was excellent, with a wide variety of fresh options and plenty of choices for different dietary preferences. We also enjoyed dinner at the hotel restaurant. It was fun to see travelers from all over the world staying at the hotel, giving it an international yet relaxed atmosphere. The location is fantastic. Many restaurants and hiking trails are within easy walking distance, and the beautiful stream that winds through town is just a few minutes away. Overall, we had a wonderful experience and wouldn't hesitate to stay here again.