Kempinski Palace Engelberg

Had a great time at the Hotel, great interactions with the staff. Especially the lady in red Sofia was very warm, welcoming and helpful every time I wanted assistance with anything. Also the barman Damianos was very professional while also being fun to interact with. Would 100% come again and recommend to others a stay.

Damianos was very respectful and professional doing his job and Sofia was very helpful throughout our stay providing us with guidance when we needed most

Really great hotel, really friendly and helpful, especially girl named Sofia, assisted us with anything needed! Damianos at the bar was great and very quick and professional with his work! 100% would recommend!

The lady in red Sofia was very informative and helpful. During our stay she was always very joyful and pleasant to talk to

We had a truly wonderful stay at Kempinski Palace Engelberg as a family traveling with young children, and it exceeded our expectations in every way. The staff is fabulous! From the front desk, restaurants, and the kids club, we were truly impressed. From the moment we arrived, the team made everything feel seamless and genuinely welcoming. Traveling with a 6-year-old and a 10 months old baby can be challenging, but the hotel handled every detail with care, from room setup to dining arrangements. The location is incredible, with easy access to the mountain and activities, yet the hotel itself feels like a peaceful retreat. The experience was very well thought out for families, without compromising the level of luxury. Dining was also a highlight. Each restaurant offered a different atmosphere, and the team was always accommodating with children, which made a big difference for us. They deserve many Michelin stars! Breakfast was especially memorable, with a great selection and relaxed setting. What stood out most was the service. Every interaction felt personal and warm, and it is clear the team truly cares about creating a special experience for guests. It made the stay feel effortless. The property is such a beautiful destination, in our opinion, one of the best options for families looking to experience the Swiss Alps in a refined but comfortable way. We are very grateful for the stay and would absolutely return.