Nemacolin

The absolute best luxury resort and my wonderful husband surprised me with this opportunity for a milestone birthday! The staff and service is IMPECCABLE. Chateau property is incredible. You receive the same outstanding service whether golfing, at the Circle Bar, dining at Fawn and Fable or getting support from your nightly butler including the parking valet team and front desk. We will totally be back - stunning overall.

During our stay the atmosphere was amazing and the dining was fantastic. Staff were friendly and helpful. The dining staff were knowledgeable and entertaining. Overall experience was top notch. Looking forward to booking our next visit.

Nemacolin is a beautiful resort. It is expensive but you know that going in. For the most part our trip was lovely. We stayed at Falling Rock as we were there to play golf. Check in for us wasn’t the greatest. Just didn’t feel high end to us. No explanation of included items such as breakfast and the Holistic Center. No explanation of the property in general or a map given. As our room wasn’t ready we went o grab a bite to eat. I needed to order something to be delivered and while I was ordering my account was hacked. Turns out their internet connection was not secure resulting in numerous false charges to our CC card. Had to cancel our card. Not a great start. Our butlers Anthony and Andrew were wonderful. The housekeeping staff is amazing! Food at Aqueous was good. We only ate there for lunch and breakfast. We were a bit disappointed in the golf staff. Course is beautiful but prior to arriving we were told that Shepherds Rock was closed during our stay. Found out it was open at least one of the days we were there. Oh well. So we played 2 days at Mystic which is a lovely course. However, on the first day my husband was unable to play the final three holes because a large group was sent out on the 16th and 18th holes while we were on 15. Option was to quit or wait for 2 foursomes to play ahead of us. Sorry that is just wrong. Paid for 18 holes and not able to complete them. The second day we were told there was a frost delay and to go to the range. We saw two groups practicing. Got back to the starter who instead of sending the 2 of us out ahead of the two foursomes made us wait resulting in a front 9 of 2 hours and 40 minutes. Fortunately for us the 2 groups took a break at the halfway house so we were able to jump ahead and finish the back 9 in an 1 1/2. If we stayed behind those two group it would have been over a five hour round as we watched that group come in from our balcony. Not the relaxing enjoyable round we had hoped for. My husband did the jeep off-roading and loved it. I had a massage with Tammy at the spa and she was wonderful. We also took the cooking class at Gusto which was enjoyable though think it was overpriced. Chef Eddie as well as the kind gentleman who took care of us were both great. Fawn and Fable was excellent in terms of food and service. Shout out to John and Violet who made our night so enjoyable. Make sure to review your bill periodically as we had some charges that needed to be removed. Overall nice stay.

Just had an amazing birthday weekend at the Chateau. Our butler, Jordan was amazing and made sure we had everything we needed and even made sure my husband had IC Light for happy hour. Mathew was also amazing and the new Bloody Mary bar was a fun addition. It always feels like we are visiting with family when we are on the property. Thanks again for a great weekend. See you in February!

The most amazing resort!! We absolutely loved this place. The staff are so nice and welcoming. The property is meticulously maintained and the service is impeccable. Each and every employee goes above and beyond to make the experience . Highly recommend this venue for your next big event or just a romantic weekend. 😀