Nemacolin

Amazing! This was a fantastic surprise birthday gift from my daughter and son in law ❤️❤️ I love them and I love this place ❤️❤️

We enjoyed our recent three-night stay at Falling Rock within Nemacolin. This was our first visit. We played golf two days at rthw two excellent local courses, we explored the area, and had dinner every night at a resort-featured restaurant. Service in all way was excellent. We would return...

Nemacolin is lovely. I've stayed in the Chateau and the Grand Lodge. I highly recommend the Grand Lodge. Rooms are unbelievably big, wonderful amenities, cozy beds, great espresso machine, butler service. The epitome of luxury. The spa is one of the best I've ever visited. Lots of activities; however, more shopping options would be great.

I spend my working life in fine dining… I’m with Jeff Ruby’s, so I don’t hand out praise for bartenders lightly. I know the difference between someone who’s pleasant and someone who’s genuinely good at this. Taylor at Fawn & Fable is the second kind. She was running the service bar for room service drinks the whole time, a setup that buries a bartender in tickets and pulls their attention away from the guests in front of them. It’s one of the hardest positions to look good in. Taylor never let it show. She was fast, she was composed, and she still made me feel like the only person at the bar. That combination — carrying an overloaded station and making the guest feel seen anyway — is rare, and it’s exactly what you can’t train into someone. They either have it or they don’t. Nemacolin has a real one in Taylor. I hope leadership sees what I saw.

We spent the Fourth of July weekend here and to be honest, I didn’t feel it was worth it. While the service was outstanding, the Nemacolin price point is now akin to that of an overwater bungalow at the Four Seasons Bora Bora. For that price, you must deliver a flawless experience at a most desirable location and Nemacolin missed the mark. Despite being a summer holiday weekend, much of the grounds were empty of guests. I am unsure how Nemacolin can sustain its current business model. Perhaps your leadership team would consider opening back up to the public or at minimum, offering day passes. I do want to give praise to the following employees who were outstanding: -Tommy and Nate (our butlers at Falling Rock) -Katie (Falling Rock pool) -Joey (wildlife excursions tour guide)