Riad Fes, Relais & Chateaux

The restaurant is really nice. Elevated Moroccan cuisine, perfectly balanced. The rooftop bar, on the other hand, is a nightmare. Poor service, slow as hell in making (extremely expensive) drinks and even bringing you the wrong orders. IMHO the view is absolutely not worth the 200 MAD and the headache the slow bartender will give you.

Nice hotel and comfortable rooms. Tucked away through some narrow streets but very impressive lobby and dining terrace. Staff on the whole very nice but I found the receptionist on departure stand-offish especially when I had an issue with my credit card. Overall a nice hotel but could do with some upgrading in the rooms and bathrooms. Restaurant was good for dinner and breakfast was OK

The Riad is gorgeous and the staff is very attentive. We were only a short walk away from the parking lot and they send staff to assist with luggage. We only got lost once. lol Walking into the riad was an immediate jolt into elegance from the tiny streets outside. We loved the decor and the grandeur of it all. We had dinner at the restaurant one evening, which was wonderful, in additon to the included breakfast each morning. The bathrooms in the public area by the restaurant are also beautiful. They reminded me of a wedding venue. They have a rooftop bar. We used the pool and the fitness center but not the spa. We also used room service which was quick and accomodating when they were out of the fish dish that I wanted. They replaced it with a fish entree from the dinner menu. I could not figure out how to work the shower which was too hot to use. Maintence came to fix it while we were out. I thought I had scratched myself in my sleep but it turned out to be bug bites on my right arm that became a bit red and itchy. I never did find and kill the bug that bit me but I had left the window open for a lengthy period when looking at the view of the pool. Keep the windows closed.

The Riad is amazingly beautiful, decorated with the upmost taste and attention to detail. Ahmed (i believe this was his name) at the Front Desk as well as every person in the hotel is attentive and offers great service. The restaurant is in an amazing setting. Also, the location is great - in the Medina but only about 6 mins from where you leave your car/taxi since you cannot drive up to the hotel. But staying in the Medina in this Riad will give you the feeling you want in your vacation to Fez.

This Riad makes you feel like you have gone back in time and are experiencing luxury of hundreds of years ago with incredibly beautiful space, rooms, decorations, spa! Food was excellent. Highly recommend it for travelers ti Morocco and Fes