Emerald Lake Lodge

We came back at third year and this is why: The location is dramatically beautiful even in the spring. The staff and level of service is exceptional. The best part is no wifi outside of the lodge, helping us disconnect with the outside world and reconnect with our people.

What a great place to get away and relax! The service and location were both amazing! I wouldn't hesitate to recommend Emerald Lake Lodge.

It was a fantastic experience. We enjoyed coming here for our second time. It snowed quite a lot and the freezing rain was challenging for staff and guests, however it is a beautiful getaway.

My suggestion to management, offer oatmeal and granola for breakfast and not just expensive full cooked options, change the playlist and turn down the volume in the reception and lounge as it was often loud rock not fitting to the beautiful environment and kept us away from the lounge, offer some less expensive dinner choices for families (we did not dine at the lodge as it is very expensive). For a family of 4 or 5 the food prices are unaffordable. As other reviews note, the staff are from around the world and very friendly, the rooms are small and dated, the lake mountains and view are amazing.

Location, views, and landscape are stunning, however this is better served as a day trip from other accommodations. Unfortunately the lodge and cabins are poorly run and maintained, especially considering the cost, prestige, and history of the location. Peeling pant, dirty carpets, soft floorboards and a shower that had to be turned to cold to get hot water and hot to get cold water. Service and staff were very inconsistent as we often got conflicting information from staff. Front desks and some wait staff were prompt and friendly, others seemed lost or required direction at times. We had some amazing meals and some that were put on the table but should have never left the kitchen. If I was to visit again I would do a day trip and stay at another nearby location or town.