Shangri-La's Fijian Resort & Spa

We had a fantastic time during our stay. We ate exclusively at the beach bar and grill where the staff and food were exceptional. Adults only buffet breakfast at the Golden Cowrie was also brilliant. A special mention to Losolini who always made sure we received ⭐⭐⭐ ⭐⭐ service.

We stayed at the Shangri-La to celebrate my birthday. We found all of the staff to be very friendly and met us with a bula (hello) all day long. We stayed in the adults only section in a Reef Bure. This was very spacious and comfortable plus being set away from the main resort it was very quiet plus it comes with your own golf buggy to get around in. Being a couple with no children we found that the main resort area was very large and very busy (not our style) but given that we stayed in the reef Bure and are supplied with our own golf buggy it was simply a fact of fleeing back to our Bure or the Reef Bar for the sanctity of quiet, The infinity pool was amazing with great views of the pacific. Each afternoon between 5pm and 6pm there is a happy hour held with complimentary cocktails and nibbles by the pool to watch the sunset, this is great and not to be missed. Whenever we were at the Reef Bar we were met by a young lady by the name of Verasila, she is very efficient and nothing is a problem she always served us with a huge smile. The Adults only Breakfast buffet was great with a great view and good selection of food. We had diner in the Buffet twice, The Indian Restaurant, The Italian restaurant and we had a private cabana dinner on our last night. All of these were quite good However by far our favorite was the Wine and Cheese special night at the Italian Restaurant - The manager and all of his staff here did a fantastic job, they should all be congratulated. We played golf on one of our days here and totally enjoyed the course, the course manager wanders around on his buggy just keeping an eye on this and is a loverly bloke he even stopped and gave my wife a ride for 3 holes to save her from walking in the heat. We did a treatment at the spa (couples massage) for 30 mins massage - This was very soothing and great. Thank you to all the staff who made our stay so special - we loved the towel animals and the towel cake for my birthday. We will be back.

We booked 3 rooms for a week for 6 adults and 3 children. We paid for full board and drink package. The rooms are fine if looking a bit tired. Meals are average to ok, but the service extremely slow. Drinks took a minimum of 20 mins to arrive. You sit 2 hours every meal due to the disorganisation of the staff. The staff is very helpful and friendly and it’s a management problem. The drink package is not good value, there are only cheap wines on that separate list and you can only order by the glass. We were 5 people drinking and couldn’t order a bottle! We had to order by the glass and wait for 20 mins for part of the order to arrive! The children had fun though.

We loved the Shangri-La. Everyone we encountered was friendly and met us with a bula (hello). The reception staff were really helpful, booking restaurants for us and sorting out our taxis when they didn’t arrive. Nothing was too much trouble for them. We stayed in the adults only section which was perfect as we were on our honeymoon. The infinity pool was amazing with great views of the pacific. Our room was great (although the air con could make it a bit chilly so we used a blanket at bedtime)! But the view was special and the room was quiet. The bed was comfortable and had all the amenities you’d want - tea/coffee, shower cap etc (you had to buy your own milk but there’s a shop on site and a fridge in the room). Breakfast buffet was nice - the Italian adults only is where we went. A lovely setting and good selection of food. We did a treatment at the spa (couples massage) for 90 mins and it was lush! The staff were great and just what we needed after a ten hour flight. We booked it before we arrived at the hotel. We used the golf twice and found it good to play (you can hire clubs and buy balls and tees). The tees they provide are rubber so they can take a bit of getting used to. A nice course to play set by the pacific. The staff do watch and congratulate you when you take a shot which is nice but some people may find that distracting. We made use of the mini golf (you pay extra) and it was a good course and as you go round there are facts about Fiji which was really nice to read. From the mini golf, you can also pick up tennis rackets and we had one game. The horse riding was brilliant. We went for 30 minutes with our guide John who was really friendly. We also did paddle boarding which was great and the staff helped take the board to the sea for me. We went to snorkel once but they were all rented out (we didn’t try again as we had a snorkelling trip booked anyway). We ate in the restaurants and the meals were really nice - we didn’t leave the resort as we couldn’t see anything outside and it was just convenient to stay on site. The reef bar was probably the best - quick and easy food. The Italian was nice for a special occasion. The cannoli was nice but small so for vegans/veggies who order this - get a starter or dessert! The hotel is an hours drive from Nadi but the resort is lovely and we would definitely recommend or return if we are lucky enough to come back! Thank you to all the staff who made our stay so special - we loved the towel animals and floral congratulations for our marriage.

We have stayed here 5 times and the family really loves the resort. From the buffet to the water park on the lagoon, the children are totally engulfed in enjoyment. The staff are truly amazing. Front seat personnel are courteous and assist in every way possible. I recommend this resort enthusiastically.