Shangri-La's Fijian Resort & Spa

Great place to holiday, staff are so friendly and very polite. Lots of activities to do at reasonable prices. Food was better than at home, very clean and safe. Loads of options and choices with restaurants.

We booked online, it was easy Check in again easy we were welcomed back, check out also easy. Our room was exactly as we would expect, perfect. The food at all the restaurants was fantastic. My husband is a diver, he dove every day sometimes twice he says it was exceptional as were the crew. What the Shangri-la Yanuca has that most other resorts in Fiji don’t have is Soul, the staff are caring, happy, professional and welcoming. We will return in 6 months

This hotel does not reflect the shangrila brand. It is run down and poorly looked after. Whilst staff are exceptionally friendly and welcoming they were not very efficient or helpful. We were travelling with two small babies and repeatedly our requests for basic support (like a high chair, a second cot, housekeeping at a specific time, food for a baby) went unheeded. The quality of the food provided was really poor and not enjoyable. I would have expected far better.

If you are booking this hotel because it is the Shangri La and you think it will be luxurious, think again! It is extremely dated and not even remotely 5 star. Everything from the pool, furniture, footpaths etc is dated and feels like a 3 star hotel. Service is ordinary and considering how hospitable and outgoing Fijians usually are, they mostly seem pretty miserable at this hotel! They either need to drop the 5 star from their website and promote as a 3 star or do some serious renovations We got a refund and checked out early. Not the 5 star holiday we thought we were getting Attached is a photo of my favourite part - the kids activity tv room with a sheet as the TV 😅 surely the shangri la can afford a tv!!

Spent 5 days in the Adults only Reef section of the resort. Wonderful friendly service and great accommodation. Food and service generally good but Asian experience rather disappointing. If walking on the beach make sure you have water shoes as it is mostly coral.