NH Collection Firenze Porta Rossa

We had an absolutely wonderful stay at NH Collection Firenze Porta Rossa. The hotel is beautiful, full of history and character, and perfectly located in the heart of Florence — but what truly made our experience exceptional was the hospitality. A very special thank you to Giuseppe, who went above and beyond throughout our stay. He was incredibly warm, thoughtful, attentive, and genuinely made us feel so well taken care of. His recommendations and help were fantastic, and every interaction with him made our time in Florence that much more memorable. This is the kind of hospitality that can completely transform a hotel stay, and Giuseppe is an incredible asset to the hotel. The entire experience was seamless, welcoming, and special from beginning to end. We loved Porta Rossa and would absolutely stay here again on our next trip to Florence. Highly recommend!

Excellent location, amazing staff, josepe in restaurant, was kind and helpful. Hotel was so clean, stunning design and luxury.

Fabulous hotel! Centrally located with exceptional staff and beautiful decor.

Don't miss this 5 star hotel, amazing and beautiful decor as soon as you walk in. Staff impeccably trained and nothing was too much trouble. Antonello was so helpful booking restaurants and sharing information, and helping us with planning. Our premium room with queen bed was large just so lush and immaculately decorated, Ammenities was also very 5 star. Nice sitting area under window Nightly turndown service refreshed towels, replace of coffee etc and chocolates on bed. Room always kept immaculately clean. 5 stars to the housekeeping team. Coffee machine and tea making facilities in room with all the necessities in a beautiful appointed bathroom. Free water outside the room was a bonus. Breakfast was epic ! Everything available, including gluten free section. Location of this hotel is just perfect, walking 2 mins to main shops, wine window in same street. Recommendations from Antonello for dinner on 3 nights were just perfect. Have no hesitation on always coming back to this immaculately kept, 5 star hotel, with its beautiful lobby and lovely dressed welcoming staff. Looking forward to a return visit and wishing you all the very best Grazie Mille

Great hotel in an unbeatable location in Florence. Had a phone stolen at a nearby restaurant and the concierge team made us feel comfortable despite an unsettling start to the trip. Very pleasant staff, and a clean, well-appointed deluxe room that had character, and was spacious for European standards. Beds were comfortable. The bathroom was a little snug. Breakfast was a little underwhelming for a hotel of this caliber, so wouldn’t hesitate to skip it if I were to return. Overall, a great option when staying in Florence.