Collegio Alla Querce, Auberge Resorts Collection

An unforgettable weekend, celebrating our engagement. The team at Auberge understand Luxury. From the moment of check in, to leaving the resort, everything was meet with professionalism and the upmost luxurious experience. We will be going back before Summer ends. Lorenzo, Dianne and the team truly make your time very special.

Beautiful hotel, excellent staff excellent food and a very interesting history to the hotel

This is one of the best city hotels we've ever stayed at and have been to many luxury hotels around the world. It is beautifully done and has its own point of view stylistically - doesn't look like every other hotel. It is immaculate and design forward while remaining true to the historical setting. The pool is so simply and beautifully done. What a lovely place to sit for an hour on a hot summer day. The staff is professional and nice. The rooms are beautiful and comfortable and the linens and comfort of the beds - terrific! This hotel was the very best thing about Florence to us. We didn't love the city (go figure!) but we LOVED this hotel.

This hotel came into my life at exactly the right time. I was feeling very tired and emotionally exhausted, but the atmosphere and peaceful vibes completely changed my mood. The entire team respected my privacy in such a thoughtful and professional way. There were days when I stayed in my room for almost two days, and whenever I returned in the evening, I would always find my room perfectly cleaned with small sweets waiting for me, which was such a lovely touch. Even when I ordered food late at night, it always arrived quickly, beautifully presented, and still hot. One thing I truly appreciated was the respect for personal space. From my balcony, I could sometimes see the housekeeping staff cleaning nearby rooms, and whenever they noticed me sitting there, they would politely avoid looking or disturbing me. That level of consideration made me feel very comfortable and respected. I was also impressed by the hotel’s texting service. Their responses were always incredibly fast, gentle, and professional. What made the experience even more special was how the staff remembered our names and greeted us warmly every time we passed by. It gave such a personal and welcoming feeling, as if every guest truly mattered. During breakfast, there was an Egyptian staff member who stood out especially for his kindness and joyful personality. He was very helpful and always smiling. Honestly, all the staff members were wonderful, but his warm energy made every morning brighter. Thank you to the whole team for making my stay feel peaceful, comforting, and truly special.

Florence is a city filled with undeniably beautiful hotel options, but this property stands in a league of its own. We recently completed our second stay here, and it only solidified what we already knew: this is the only place we will ever stay when visiting Florence as a family. From the moment we arrived, we were met with the warmest welcome. Returning for a second time truly felt like coming home. What separates this property from other five-star luxury hotels isn't just the stunning decor or the prime location—it is the impeccable attention to detail and, above all, the incredible people. I admittedly need to do a better job of remembering individual names, but the entire staff deserves recognition. Everyone across the guest relations team, the concierge desk, and the restaurant was absolutely amazing. They anticipate every need with such grace and genuine warmth, making traveling as a family feel entirely seamless and special. If you want a flawless luxury experience that pairs world-class service with a rare, genuine heart, look no further. We are already counting down the days until our next return.