Hotel De La Ville

We stayed at Hotel De La Ville in Florence in a Junior Suite, which was a lovely and spacious room in a fantastic location, just a short walk from the main sights and right in the heart of the city. Unfortunately, there were a few things that let the experience down. During our stay, temperatures reached around 38°C, so having complimentary drinking water in the room would have been a basic but very welcome touch. Unfortunately, this wasn’t provided. We also asked for an iron, but the hotel was unable to supply one, which was surprising for a hotel of this standard. The biggest issue, however, was the air conditioning. Our room had a strange and unpleasant smell coming from the air conditioning system, which made it difficult to feel completely comfortable, particularly given how hot it was outside. The hotel has plenty going for it: a great location, attractive surroundings and a beautiful Junior Suite but we expected a little more from a hotel of this level. With better attention to some of these practical details, it could have been a much more enjoyable stay. Overall, a pleasant stay but unfortunately not quite the experience we were expecting.

Really enjoyed our two night stay at this hotel. Brilliant location, really friendly and helpful staff, lovely breakfast and nice clean rooms with aircon and nice shower. All in all, excellent and good value.

My husband and I recently spent 2 nights there. The room was comfortable. The amenities were good. The staff was very friendly and helpful. We enjoyed happy hour in the bar. My knee was bothering me, the bartender got me a bag of ice to put on it. Breakfast was great and the staff was very attentive.

beautiful hotel and good location. Very friendly staff. Breakfast buffet is also very nice. Would recommend.

Excellent location, classic vibe, good breakfast and bar, friendly and very helpful staff. Found the hotel by chance after arriving in Florence and we were delighted with our stay.