Hotel Lungarno

Our month-long stay at Hotel Lungarno in Florence during January 2026 was nothing short of exceptional. Although this was only our second visit to Hotel Lungarno—we previously spent two wonderful weeks here the year before—it further confirmed why this property has become one of our favorite places to stay in Italy. Over the years, we have also had the pleasure of staying several times at Portrait Firenze, another outstanding property within the Lungarno Collection owned by the Ferragamo family. In fact, it was the consistently extraordinary level of service we experienced there that first inspired us to try Hotel Lungarno. We are delighted to say that the same commitment to excellence is evident throughout this remarkable hotel. A special thank you goes to Andrea, the Guest Relations Manager for exceptional professionalism and to Giulia, the Front Desk Agent for the warm, personal attention that helped make our stay so memorable. The entire Guest Services team consistently went above and beyond to ensure every detail was handled flawlessly. We arrived after my spouse had suffered a significant fall prior to our trip, which created some unexpected challenges during our first few days. The maintenance and housekeeping teams were extraordinarily gracious and accommodating as they helped us through several mattress changes until we found the arrangement that best supported a comfortable recovery. Their patience, kindness, and genuine concern were deeply appreciated. For this visit, we stayed on the apartment side of the property in one of only four beautifully outfitted accommodations. At approximately 100 square meters, it was quite possibly the most beautifully appointed room we have ever experienced. The apartment was spacious, elegant, and thoughtfully designed, providing all the comforts of home while maintaining the luxury expected from a world-class hotel. One feature we particularly appreciated was the small but fully functional kitchen. The hotel thoughtfully stocked it with pots, pans, dishes, and silverware, allowing us to prepare a couple of authentic meals during our extended stay. The full-size European refrigerator was another wonderful convenience, making it easy to stay hydrated and store leftovers...so many leftovers! The housekeeping team was exceptional throughout our month-long stay.  I believe nightly turndown service is reserved for the hotel side, but for us, this arrangement worked perfectly and was more than offset by the quality and professionalism of the staff. Please remember to tip your housekeeper; they may be your best friend in Florence. The hotel itself is exquisite, featuring elegant interiors with subtle nautical influences that reflect its unique distinction as the only hotel in Florence situated directly on the Arno River. The design is refined, sophisticated, and perfectly complements the surrounding beauty of the city. The location is equally outstanding. Situated on the Oltrarno side of Florence, just across the Ponte Vecchio, Hotel Lungarno provides ideal access to both sides of the city. Whether exploring museums, shopping, dining, or simply wandering Florence's historic streets, everything is conveniently within reach. Having been a concierge at a 5-star resort in a previous life, what ultimately sets the Hotel Lungarno apart is its people. From Guest Services to Housekeeping, Maintenance, and every team member we encountered, the level of care and attention was truly remarkable. After two stays—and more than 6 weeks spent enjoying this extraordinary property—we can confidently say that Hotel Lungarno discreetly delivers one of the finest hospitality experiences we have ever encountered. What a place to call home!

Everything was absolutely incredible, from the moment we pulled up - staff was so friendly, welcoming, accommodating and overall just wonderful. Angelo was unforgettable, sweetly naming our 4 month old “The Viking” and ensuing that we were taken care of at every turn! Location was perfection, on the river with great views and just steps away Pontivecco Bridge and all other sights! Belal was so kind to take photos of us in the iconic spot with the wonderful views in the background. It was so hot outside and the hotel was cool and comfortable in all spaces. The breakfast spread was absolutely beautiful and delicious as were the drinks and snacks in the bar. We would most definitely stay here again for any future travel to charming Florence.

Dear Mr Spagnuolo, My wife and I had the pleasure of dining at your hotel last Saturday while on a weekend trip to Florence to celebrate our 40th wedding anniversary on 20th June. Although we were not staying at the hotel, we stopped by for lunch and had such a good time that we reserved a table for dinner and returned again later. We thoroughly enjoyed both meals and the splendid views of the Ponte Vecchio from the terrace, as well as the service from your team which was exemplary. After dinner we retired to the lounge to enjoy pouring over books we had picked up earlier that day on a visit to the Uffizi Museum. It was a perfect way to end a most enjoyable day. I’m pleased we had the unexpected opportunity to spend some time in your beautiful hotel which helped to make the day even more memorable. If we have an opportunity to visit Florence again, we will certainly look to stay with you next time. I didn’t want to let the opportunity pass without sending special thanks to you and your team. Kind regards, J+L

Lovely hotel, excellent service! Our river view room was spectacular. Will return!

Over three separate trips, I had the privilege of spending thirteen nights at the Lungarno. There are many praises for the hotel—the rooms are luxurious, the views iconic, the bathrooms gorgeous, the location could not be any better for exploring Florence. The concierge team was consistently the highlight of the hotel. They are highly knowledgeable, discreet, and deeply connected to the city. I was there for personal reasons and needed assistance—Guido, Ilaria, Andrea, Lorenzo, Guilia. Zakaria and the rest of the team provided support, competence, kindness and problem-solving skills that were truly amazing. There is no doubt they are the most spectacular hotel team I have every encountered with a remarkable consistency of the impeccable standards of this brilliantly located hotel. My meals were wonderful, from the tasting menu at the Borgo San Jacopo to the casual meals in the PIcteau Bistrot to my omelette in the morning. Be sure to ask about the possibility of special tours offered by the hotel; I had a delightful visit to the Palazzo Capponi and a tour of the wonderful art in the hotel public areas.