Hotel Lungarno

Hotel Lungarno is the epitome of a 5-star hotel in Florence. It's beautiful. The service is special.. And it's location is ideal along the lovely Arno RIver. We go every time that we are in Florence - even if we don't stay there (we'll go to the Lounge or the fabulous restaurant. Thanks everyone.

The overall service and soft product was very good, including breakfast. The staff is all attentive. The maids are very detail oriented in the cleaning. Not much more you could ask for there. The weird thing is, there are a lot of reviews mentioning “perfect water pressure.” This is quite an odd thing to mention, unless it’s an overreaction to negative reviews (that might have been removed) citing poor water pressure. My room had extremely bad water pressure. It wasn’t just low, that would be fine. The water pressure for the hot water would go in and out, so it would trickle one minute, and pour out the next. In the sink this is not a big deal, but in the shower, this means that the water constantly fluctuates from lukewarm to scalding hot. You just have to go in the shower, then step away every time the water gets too hot or too cold. And this was at night. The one time I tried taking a shower around 9 or 10 AM, there was barely any hot water. The hot water has a gauge saying 38 degrees in the middle. I had it all the way on hot and it’s as barely lukewarm. I’ve traveled to lots of countries, and I even got consistent hot water at mountain tea houses in Nepal in areas not accessible by cars. I just had a wonderful stay in an 80s era building in the bush in South Africa, and had no water issues there. But I did have them here. Is this luxury if the water is less hot than a tea house in Nepal with no electricity? I’m reporting my experience, and you can decide. I’m still giving it a positive review because I did get a free upgrade. If I had paid extra for a suite to not have basic services like hot water, I would be more angry. If you’re here for a special occasion, do you want to take the risk that you pay a lot of money to get my room? It’s up to you.

Every thing was amazing from the medieval tower room to the fantastic staff especially the bell staff specially Belal who was always smiling happy to help us

The Hotel Lungaro was the perfect choice for the holidays with our family. Stunning white lights decorate the outside creating a perfect photo spot with the view of the river as the backdrop. The rooms are beautifully decorated and so comfortable to relax in. Every area of the hotel is clean and kept to perfection. The Lungaro staff is top notch, and always there to make sure you have what you need and that you feel at home. The staff is what makes this hotel so special. The bar/restaurant has so many seating areas to sit and enjoy your family and the food and drinks were delicious. The location of the hotel near the Ponte Vecchio made it very easy to walk to museums, restaurants, shopping and the Duomo. It was hard to leave. Would highly recommend and can’t wait to stay there again.

This is an exceptional hotel. The actual hotel is so gorgeous, right on the Arno and next to the Ponte Vecchio, and we were upgraded to a river view room with a terrace. Could not have been better. The service is also beyond amazing-from the front desk, to the concierge to the restaurant team. Excellent breakfast too. 11/10!