Hotel Savoy

From the moment we stepped into the lobby of the Savoy, last Friday, we were greeted with enthusiasm and warmth. Our bags were immediately swept away to be placed in our room. Once we were fully checked in the front desk were welcoming and willing to share information or answer any questions that we had. We stayed in room 412 and it was outstanding. I loved the well appointed space the only tiny detail that I would call out is the bathroom door and the closet door seem to be battling to share the same space. However, that is a minor detail. The hotel was centrally located. It was easy to get to the river as well as major sightseeing spots. And the breakfast, and hotel restaurant, was outstanding. The only service issue that we had was when we visited the newly opened bar and lounge. We were charged for a drink that was never delivered. The loquacious and enthusiastic bartender got distracted midway thru making it and then forgot that he didn’t deliver my cocktail. Fortunately, once we mentioned the error, the staff fixed it. I would happily stay here again! It was a great experience. Also there is one doorman, whose name I can’t recall, and who always wore a cap and a big smile. He was beyond courteous. Each time I returned to the Hotel, I received the warmest greeting. Hospitality starts before you cross the threshold.

What a beautiful hotel in the best location. Fabulous attentive staff who made our stay very special. If you’re looking to stay in Florence can’t recommend it enough. We had room 519 which had recently been refurbished in stylish Pucci Gorgeous

We had an absolutely wonderful experience at Hotel Savoy for three nights. Not only is it one of the most beautiful hotels I have stayed, it is without a doubt, the best service I have experienced. I wish I could remember everyone’s names to recognize individually. The concierge team was so helpful with nightly dinner reservations, and the whole staff makes you feel like you are at home rather than 5k miles away. I look forward to recommending this hotel to anyone we know traveling to Florence.

We stayed at Hotel Savoy for three nights. I was traveling with my two teenage daughters. The service was excellent from the hotel recommendations for local not overhyped tourist traps to helping us navigate museum tickets etc. It’s rare that a hotel remembers guests by their names so that was a nice touch every time we returned to the hotel after long days sightseeing. The rooms were well appointed with everything one could need. I was so happy that they carried the Irene Forte products again in this hotel as well as the Hotel de Ville in Rome. It was just too bad that they didn’t offer the products for sale at the spa. One of our favorite activities was going to make your own perfume at Aqua Flor. I think the only drawback for us would be the hotel restaurant was closed for renovation but it wasn’t a problem as we could choose breakfast at Gilli cafe or in room service both were amazing. So no complaints here. If I were to return to Florence I would definitely choose the Savoy again.

It is always a pleasure to stay in this wonderful hotel. The location is unbeatable and the team is really nice. Minor disappointment - their restaurant is currently closed for refurbishment (I was told it will reopen next month) But I didn’t mind. Plenty of great options just around the corner. See you the next time , grazie!