Hotel Savoy

The hotel facilities are absolutely terrific and the service is truly outstanding. From Camilla’s smile seating us each morning to Roberto assisting us with our daily plans the Savoy is truly a 5 star experience. Thank you all for making our stay so special.

We have just returned from a four night stay at this superb hotel so conveniently placed in the city centre - our large bedroom overlooking the piazza was very comfortable and quiet although overlooking the piazza - the newly refurbished and decorated 'Irene' restaurant and bar have been beautifully done - we ate in all nights - were well looked after and the food was delicious - what more can you ask for in a short break. Our thanks to all and look forward to our next stay. Ian & Juliet Macdonald

From the moment we stepped into the lobby of the Savoy, last Friday, we were greeted with enthusiasm and warmth. Our bags were immediately swept away to be placed in our room. Once we were fully checked in the front desk were welcoming and willing to share information or answer any questions that we had. We stayed in room 412 and it was outstanding. I loved the well appointed space the only tiny detail that I would call out is the bathroom door and the closet door seem to be battling to share the same space. However, that is a minor detail. The hotel was centrally located. It was easy to get to the river as well as major sightseeing spots. And the breakfast, and hotel restaurant, was outstanding. The only service issue that we had was when we visited the newly opened bar and lounge. We were charged for a drink that was never delivered. The loquacious and enthusiastic bartender got distracted midway thru making it and then forgot that he didn’t deliver my cocktail. Fortunately, once we mentioned the error, the staff fixed it. I would happily stay here again! It was a great experience. Also there is one doorman, whose name I can’t recall, and who always wore a cap and a big smile. He was beyond courteous. Each time I returned to the Hotel, I received the warmest greeting. Hospitality starts before you cross the threshold.

What a beautiful hotel in the best location. Fabulous attentive staff who made our stay very special. If you’re looking to stay in Florence can’t recommend it enough. We had room 519 which had recently been refurbished in stylish Pucci Gorgeous

We had an absolutely wonderful experience at Hotel Savoy for three nights. Not only is it one of the most beautiful hotels I have stayed, it is without a doubt, the best service I have experienced. I wish I could remember everyone’s names to recognize individually. The concierge team was so helpful with nightly dinner reservations, and the whole staff makes you feel like you are at home rather than 5k miles away. I look forward to recommending this hotel to anyone we know traveling to Florence.