L'Orologio Firenze

We recently spent 10 days travelling Italy for a delayed honeymoon. We stayed in multiple locations and Hotel L'Orologio was by far our favorite! It was immaculate and very comfortable. The pillows and mattress were great and the hotel was very quiet despite it's location in the city center. It was walkable to all the sites and to many restaurants. The hotel staff were friendly and knowledgeable and the breakfast buffet was extensive. We would definitely stay here again when we return to Florence.

This is a very nice hotel in a great location right on the Piazza Santa Maria Novella. It's close to the train station and within easy walking distance of the main sites of Florence. The room was good sized and well-appointed. I especially liked the painted ceiling, which was spectacular. The breakfast room was beautiful and the food in the morning was fresh and delicious. The staff at the front desk were welcoming when we came in and helpful in telling us about the hotel. We had a couple of quibbles that were small, but did affect the experience. First, the front desk was often unstaffed when we were coming and going. I think the people were in the office adjacent to the front desk. It did not feel as welcoming as it could have been as we did not get a chance to interact with the staff on a regular basis. The breakfast staff seemed a bit rushed and were responsive if we asked for anything, but they did not have the time to be proactive. Finally, the elevator was out for the day, but that was an unfortunate event. It was fixed as quickly as possible, I'm sure. These things were minor and would not affect our willingness to stay here again. We definitely would.

Lovely hotel, great location. Having stayed at L’Orologio in Venice last year we hoped it was going to be as good, and we weren’t disappointed. Would definitely recommend. Taxi from Florence airport was very easy and was a fixed rate approx €30, they do charge extra for luggage!

A beautiful property, inside and out! Every room/area is like a work of art. The rooms were a great size, with beautiful decorations. Loved all the marble in the bathrooms. Breakfast was amazing, with all usual breakfast foods, but they also included homemade cakes, which was a great treat. The entire staff was incredible. We left very early one morning and the sweet gentleman at the front desk ran and made us a breakfast bag to take with us since breakfast was not open when we were leaving. He also included a large umbrella to keep us dry. Everyone was very sweet. Look forward to staying at Hotel L’Orologia again.

The building is impressive. And the location is convenient to everything we wanted to do. The staff were friendly and helpful. The bar staff were indifferent and made us feel that they’d rather we not be there. Breakfast was adequate, but difficult to order coffee. Worst was the pricing to ship things home. They were 4x the price of Mailbox Etc., just a 3 minute walk. Overall we recommend this hotel. Just drink and ship elsewhere.