Montebello Splendid

We absolutely loved this hotel! The staff were incredible. The hotel was very clean. The location was brilliant and walking distance to all the sites and restaurants. The staff were so helpful with recommendations. They very kindly upgraded us and made it a really special holiday for us. Bathroom was large with a separate shower and bath. Very clean. Fresh towels everyday. The room was large and specials. The TV in the room was a smart TV and we were able to cast from our phones. Really recommend. Thanks!

In July, I had a six-night stay at Palazzo Montebello in Florence, and it was a wonderful experience. What stood out was the welcoming condition of the hotel – everything was new, from the furnishings to the bright LED lighting throughout, to the smooth drywall and new carpeting. The hospitality and service were just as impressive – the front office team was very professional and attentive to all the guests—a big thank you to Sara and Darius, who went above and beyond during my stay. Sara personally welcomed me during check-in and took the time to lead a tour of the hotel, explaining the amenities and hotel layout. It was very professional. Darius assisted me when I extended my stay, and personally handled all the arrangements. When the bellman was unavailable, Darius personally assisted me in moving to the new room and provided much-appreciated assistance with luggage. It was truly above and beyond. I had the opportunity to stay in both a Deluxe Room and the Jr Suite. The Deluxe Room is located on one of the main floors. Also featured are new furnishings, with ample natural light, and it overall has a new and modern interior. The Junior Suite assigned was located on the rooftop, in a casita-type setting, and offered a welcoming charm reminiscent of Moroccan rooftop accommodations. The Junior Suite is slightly more spacious and features a nice walk-in closet, ideal for guests with a lot of luggage or planning an extended stay. In terms of location, Palazzo Montebello is located just a short walk from all the main sights, and the hotel is only a block away from the U.S. General Consulate, making the area feel very safe. Overall, it was a comfortable stay. I would recommend Palazzo Montebello to travelers who want to explore Florence on foot and enjoy a new and comfortable accommodation.

The staff was AWESOME. Shout out to Enrico. They made our trip so much easier with advice, top line service, and plain old customer service. Right down to simple things like ordering a cab. A big thank you to all the staff. The hotel was clean, and we'll kept. Beautiful landscape and wonderful daily breakfast. Already miss the food!

A very nice four star hotel in Florence. Excellent accommodations, courteous and friendly staff, well-located to central Florence. We would highly recommend this hotel for your consideration.

Maybe the best hotel staff in Florence. This is a lovely, elegant hotel. The staff went above and beyond tracking down our friends lost cellphone in a restaurant we had eaten in. Staff personally retrieved it and called the restaurant where we’re eating the next night to put our friend at ease. Our rooms were spacious, spotless, well furnished and comfortable. The public spaces and garden were inviting and welcoming. By far the best hotel experience during 2 1/2 weeks in Italy.