Palazzo Vecchietti

Had a great stay here. It is centrally located and they really take care of you and everything was really nice. The food, the service, the room, were all very nice. Only criticism would be, to provide a little more information beforehand on getting in the door at the very start. That would have been helpful. There was not a person on the curb, so we just found our way in, which felt kind of awkward. But everything was great after that! Great Place!

Every minute of our stay here was excellent. Starting with the check-in, you’ll recognize the amazing level of service that is consistent throughout your entire stay. All of the staff is extremely friendly, attentive, and helpful with anything you need. The property is beautiful, with large, comfortable rooms. The bar, which is open only to hotel guests, is a wonderful place to have a pre-dinner drink or wind down after a long day in a very quiet setting. We wouldn’t change a thing about this place!

I was really looking forward to this property- from the photos, it looks like a real palace. As a HH Diamond, I was 'upgraded' to an attic room with low ceilings and no windows. There was an interesting open-air roof terrace accessible by a narrow staircase, but in general, the room design and especially the kitchen and furnishings were disappointing. On the positive, the location is excellent and the staff are super friendly. Still, this is nowhere near 5 stars- no restaurant, no 5-star hotel amenities, and when I asked for a breakfast-to-go for an early departure, it wasn't ready on time, and the staff forgot to provide any cutlery which rendered most of the contents inaccessible. There are beautiful public spaces here but adjust your expectations for something more like an AirBnB at a seriously inflated price. The hotel's replies to negative reviews demonstrate that they're not particularly receptive to criticism, which sort of tells you all you need to know.

An excellent boutique property in a location that can’t be beat. Was warmly assisted by Leonardo upon arrival and assigned a room on the 3rd floor facing the inner atrium. Absolutely no street noise. The breakfast was simple yet high quality. The in room amenities and the water pressure was top notch. Coming back every evening to a welcome tea setup in the room was a small gesture but very much appreciated. Don’t bother staying anywhere else in Florence.

Truly a gem. We spent two lovely nights here. We had a suite on the third floor with what I am told was the only private terrace. It was an absolute oasis. The lobby looks like a museum, is inviting and comfortable. In the back is a new room with a bar which is a nice place to start an evening. The stay began with a check-in by Luca who is wonderful. He provided us with a lot of great information and continued to be helpful throughout the stay. The suite was large especially for European standards. Everything was luxury from the towels to the sheets. The location was perfecto. Just a few blocks from most of the main attractions and barely 10 minutes from the train station. Breakfast was delicious and they offer to bring it to your room is you request. With only 15 rooms, they really do take great care of you. We would stay here again and recommend it to anyone.