Plaza Hotel Lucchesi

We had a wonderful stay at Hotel Luchessi in Florence and would not hesitate to recommend it. The hotel itself is beautiful with excellent facilities. The rooftop pool area looks like a real bonus in the warmer months – sadly it was not open during our February visit, but we can imagine how special it must be in summer with those views. What truly sets this hotel apart, however, is the service. The staff were exceptional from start to finish – always smiling, always welcoming, and constantly asking if there was anything they could help with. Nothing ever felt like too much trouble. The concierge in particular was incredibly helpful and knowledgeable, offering great advice and making everything easy for us. The location is very good – a pleasant walk from the rail station and perfectly positioned for exploring Florence. Our room overlooked the river, which made it even more special. Breakfast was excellent with plenty of choice and attentive service throughout. It has been a long time since we experienced service of this standard – even compared with many five-star hotels. A genuine thank you to the whole team for making our stay so enjoyable. Well done.

An Outstanding Hotel in the Heart of the City - our second stay there in a few years. We could not fault this hotel, from the moment we entered the lobby. All the staff were professional, friendly and could not do enough to ensure that your stay was the best experience - from the chamber maid turning down your bed each evening to the bar tender serving you a glass of iced water with your drink. We were happy to pay the extra gratuities at check out. The room was amazing and overlooked the river with a well equipped bathroom, There was everything we needed for a very comfortable stay in Florence. Excellent breakfast served until 10.30am, with a host of choices from cooked food to pastries and cheeses. We have stayed in many 4 star hotels around the world and this is up there with the best! We will return. Thank you to the staff at Plaza Hotel Lucchesi.

We absolutely LOVED this boutique hotel. It was chosen by our travel agent and was a great call. Convenient to everything. Luxurious bathroom. Right on the river. Fantastic rooftop bar. Highly recommend. Would stay again. The only critic of the hotel was one night we decided to eat in the hotel restaurant. We were the only people in there. There was an option to order the chefs specialty which was not described in the menu. We all took a chance an ordered it. It was the worst food we had on the whole trip. Really surprising to us as the breakfast we had each morning was spectacular. Must have been a bad night.

What a gem of a hotel! With only 24 hours in Florence, we wanted to splurge and this was a great choice. It was walking distance to the Uffizi and Plaza Santa Croce, which was hosting a fun little Christmas market. Lots of shops and restaurants near by. We had one of their “townhouse” suites which overlooked the river and had our own little balcony. Perfect for our family of four. We had the included breakfast which was truly yummy, with so many choices. The staff was universally wonderful; they suggest a 7% service fee, which is optional but we gladly added it as the staff went above and beyond in every interaction. If we ever come back to Florence, this is where we will stay.

This hotel is just fantastic. Great location on the Arno river and in the town centre in a quiet spot, with beautiful views from both of our rooms, one on the Arno river and the other room towards the Duomo. Elegant everywhere with a stunning and excellent restaurant and a beautiful bar. We loved the breakfast and service was fantastic. The rooms are classic with stunning Venetian chandeliers and beautiful bed linen. Room service was great, the towels were always clean and both rooms were left spotless with quick service. The beds are super comfortable, I wish I could buy that mattress :). Finally the roof top has a swimming pool with amazing views all around Firenze. We had an amazing time. Thank you to the team who made us feel so welcome.