The St. Regis Florence

We stayed at the St Regis in Florence for 4 nights. Fabulous location. Close to everything, and the location on the Arno is very picturesque, especially if you get accomodations that face it. We were upgraded to a corner Junior Suite with stunning views. Very spacious. Well appointed. However our first night we were in a deluxe room that was very tight with a ridiculous closet that fit next to nothing with a bathroom that really needed a renovation. I mention this, because aside from space, the bathrooms (there were multiple) in the Junior Suite were much newer in my opinion. Separate tub/shower. So I think the rooms vary dramatically. However the one issue we noticed in both rooms were gnats/mosquitoes flying around. The deluxe room had some. Didn’t take too much notice. But they were definitely present. On the other hand, in the junior suite on the second night, we came home from dinner on our first night and there was an infestation around the bedside lamps and on the walls on either side between the headboard the the lights. It was vile. Took towels to literally try and kill as many as we could. We had never opened the windows at all. There is a card placed by the windows mentioning to be wary of doing so because of the proximity to the river. However, we never opened a single window. We addressed the situation to the front desk manager the next morning, and to be honest, she seemed pretty unfazed. Which leads me to believe, I am not the first to mention this. More aggressive extermination procedures should really be in place to prevent this kind of guest experience. We were told that the room was being thoroughly cleaned and when we returned at the end of the day, we noticed citronella plug ins by the lights. Thankfully, no more issues with insects. Aside from this, the service was very good across the board. The concierge was excellent. Breakfast was great. Overall still a great choice.

A beautiful Hotel, with a splendid view and an extraordinary welcome. A structure that offers great relaxation and an indisputable service. Elegant and characteristic Italian. Staff always very attentive in everything. Thank you, we will definitely be back!

From the moment you arrive until the day of your departure, the service and amenities of this grand hotel are memorable. My wife and I booked our stay here as part of a Costco prepaid mini tour of Italy. Our stay here exceeded our expectations.

The St Regis Florence was my favorite hotel in our recent tour of Italy—truly a ‘home away from home’! The setting was perfect, right on the Arno and steps from all the marvels of Florence, beautifully decorated and immaculately kept. The staff was impeccable, attentive, professional and totally devoted to ensuring our comfort. Our room was spotless and quiet, with classic decor and all the tech amenities one needs. My memories of Italy will always include the St. Regis!

Meets all that you would expect for a St. Regis. Central location, great staff, wonderful rooms and service. Breakfast display is terrific. Sabering in the evening adds a nice touch to show first timers and regulars alike. Pricey but you pay for what you get.