Conrad Fort Lauderdale Beach

Conrad is an American Express Fine Hotel which gives you early check-in and 4 pm check-out which was helpful for our late plane. We arrived around 9 am after our cruise, and our assigned upgraded room (suite) was not ready. The front desk receptionist, Dominique, was most helpful and gave us 5 star service in looking for a room with a balcony that was available for us. She found one and upgraded us to an ocean front. It was truly the BEST ocean front room we have ever had in Ft Lauderdale and Miami. I would have loved to stay longer just to enjoy the view more. We had a mini-suite, versus the regular suite which would not have had the balcony. Room 1715. Big shower, comfortable sitting chair, large balcony with cushioned chairs and table, Lavazza coffee, ironing board. We were so close, we could hear the ocean waves. Pool was fine. Hot tub. By the pool were cushioned lounge chairs and umbrellas, but some of the cushions were flat. A pool attendant said new cushions were on order for next year, so it would be better. A shout-out to the pool attendant who dragged over a different chair with a cushion that had some cushion left in it for me. She was genuinely nice. There was also a separate section of chairs facing a wall closer to the bathroom, so if it was crowded, you would still be able to get a chair but not with a cushion. I liked the fitted towel covers they put over the chairs. It was chilly and windy when we were there, so I asked for an extra chair cover to use as a blanket. Periodically, the attendants came by with chilled water, frozen fruit. The pool-side service was excellent. Different servers may come by asking if you need anything or to pick up your dishes, since they work as a team. The hamburger and fries was delicious ($35). Chicken tenders were pretty good. The alcohol drinks were $20. I liked the non-alcoholic mango daiquiri. ' I highly recommend making reservations at Takata, Japanese restaurant at the hotel. It got packed later and everything was absolutely delicious - one of the best dinners in Ft Lauderdale we have had in over 20 years. It is also open for breakfast. I had the avocado toast which was okay. Down the street in the shopping center is a CVS. We have stayed in a number of Ft Lauderdale hotels over the years for a cruise. The outstanding service from Dominique at the front desk to the pool attendants and servers, the Takata server all were phenomenal. The room was incredible and we appreciated the generous supply of Lavazza coffee and microwave. We greatly enjoyed our stay at the Conrad, and it will be at the top of our list next time we are in Ft Lauderdale.

I frequent Ft. Lauderdale Beach often and typically stay in another chain property on Ft. Lauderdale Beach Blvd. Decided to try something different this time and chose to stay at the Conrad for 1 night during a recent stay. I am a Diamond member with Hilton and used quite a few points for this stay. I would not return to this property. While my Diamond status was recognized at check-in, the front desk agent checking me in did not mention my F&B credit, didn't offer me any waters and did not share any details about amenities offered on property or at the beach. I asked if I could upgrade from a partial ocean view to full ocean view and was declined, though I was offered to pay $270 for a 1 bedroom. For one night stay - no thank you. While my Jr. Suite was beautiful, and some amenities at the beach were included, I didn't feel very welcomed at this property like I saw other guests being welcomed. It gave a very pretentious air and it seemed like the front desk welcomed people differently I guess based on their perceptions of who looked like they had money. I watched this while sitting in the lobby and it was a huge turn-off. I love a luxury experience and do quite a bit of association and leisure business with Hilton. But a pretentious environment that is unwelcoming will never receive my receive my recommendation. This experience was a huge let down and I would not return or recommend to any clients I book in Ft. Lauderdale. I also found a dirty used band-aid while packing my things which made me question their cleaning standards. For a luxury property I was quite disappointed in my stay.

I had a strong asthmatic reaction to the signature scent of the hotel room. The front desk and housekeeping staff responded quickly and graciously to address the problem. This made my four-day stay enjoyable and relaxing. I now have made reservations for a week long return in the fall. Thank you to entire Conrad team.

The staff here is truly incredible. We have been coming here for the past 5 years and LOVE to come back and see Brian at the beach who always has an positive attitude, remembers me and takes time to have a nice chat about life. This guy is passionate about what he does and as a customer service driven business owner I would hire him as a manager in a heartbeat. The food here is phenomenal, along with the concierge. Four seasons looks like two seasons compared to the Conrad. The only thing that I’m didsapointed about is not seeing Daniel on the beach. Just like Brian, he’s so inviting and positive which makes me want to come back here. These guys deserve raises and should be treated as well as they treat the Conrad’s customers. Ppl make all the difference and these two are what embodies a memorable experience which makes you want to come back again and again.

Bryan at the beach is the main reason we keep coming back. He’s the best and never forgets a face! Always makes us feel so welcome. Could never go to a place he wasn’t at! Wish Daniel was still here as well. Best customer service from these 2 always! Highly recommend! My favorite place!