Pillars at New River Sound, The

Another stay at the Pillars for Valentine’s Day weekend. We had a lovely, romantic couple of days and especially enjoyed dinner by the water - the sunsets are beautiful and our favorite part of the experience. As foodies, we love the breakfast and dinner selection but wish there was more variety in the lunch menu. Recommend grabbing a cocktail and sitting by the pool or waterside to soak in the old Fort Lauderdale vibes!

I will start by saying the staff are very professional and friendly. My wife and I stayed for 5 nights. The soul purpose was to escape the winter of 2026. The motel is clean but needs to be updated. I paid about $500 a night and this is not a $500 a night hotel. I did not eat in the restaurant, so I can’t comment on the food. The rooms are clean but dated. My main complaint! I take showers before bed. Each shower I took the hot water lasted about two minutes. Cold showers are not what I saw looking for when the outside temp was 50. So, with a soaped up body. I turn the shower off and wait 5 mins until the hot water returned. This happened every night. It also happened during the day. The room was never cleaned until late mid afternoon. I have stayed in expensive hotels and cheap motels and The Pillars room cost is not in line with what they offer.

The hotel can best be described best as quaint, elegant, and very charming. Our room had partial water views and I loved how calm and intimate the whole place felt. It was colder than we expected, but the staff were genuinely warm and welcoming, which made a big difference. I’d definitely stay here again.

My wife and I recently had dinner at The Pillars and it was fantastic. From watching the sunset while dining on the intracoastal to the food (scallops entree and dates appetizer are must-haves) and service being on-point, we had an enjoyable evening and will be back very soon. The intimacy of The Pillars is what makes it so special, and they once again hit every detail.

Avoid. Short of staff. baggage fellow brings your breakfast as there are no servers. Note the majority of reviews are from 1 contributor. Setting on the inland waterway is scenic, but having to find staff for anything is a low service operation. front desk gave a blank stare when we asked for help in finding salons nearby.